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Ben was very nice and knowledgable. Good service and good help. Too bad that there is no French employee to help, but fortunately I can speak a bit of English.
Rom was extremely helpful in setting up shopify integration and solving issues with my workflow.
Works exactly as needed and when I needed assistance SHERWIN was extremely helpful in getting my requests actioned promptly.
Super service de Vincent pour le connector ! Merci pour le soutien, c'est très apprécié d'avoir de l'aide profesionnelle.
This application is really good! and the support I received from Ben has been great, he is very attentive and understanding, I really appreciate that!
App supports lots of different configuration settings, from very basic, to more advanced accounting. The setup was straight-forward, however I did hit some upfront configuration/sync errors. QB Connector support proactively reached out to me to help resolve the issues and get the sync working. In only a matter of minutes, Sherwin was able to correct my errors and provide guidance around the connector's features as well as best practices. I strongly recommend hitting the little chat icon when setting up the connector for the first time if you are confused about any of the options.
This app saves our company time and makes order processing and accounting much more efficient. Issues are few and far between but Sherwin's customer service on live chat was spectacular and he quickly fixed the error. Thank you!
SHERWIN Helped me a lot with resyncing some invoices that were not put it into my account because of my error
LORI was an incredible resource during a super difficult time trying to sync my sales tax between Shopify and Quickbooks. She worked with me for almost two hours to find a solve! So grateful.
Great support from this team! Ronnie has been fantastic since we first started with OneSaas a few years back on a different platform (Woo). They fixed my sync problem with Shopify while I was asleep. I sent one email, and it was all sorted. Thanks also to Rafael, who responded to my emails, and looked into our setup. Rom is also a legend that is super helpful! Love OneSaas!