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I love the app and everyone has been so helpful with any questions or problems. Dean helped me today straighten out a product I messed up by changing to inventory. Paul was awesome on another call!
Rom was great - provided a rapid response and clear explanations of the part of the application we were struggling to understand. A great support experience.
I have been using quickbooks for about 3 months. I blithely connected the shopify connector app to my quickbooks online. It is a complex process to get the two to integrate, and I didn't do it correctly. I got lots of friendly reminder emails from the app - so I logged in to get it sorted . I didn't know where to start , so I started a Webchat with Rom. The connection was immediate - no wait time at all. Rom was brilliant - and he knew the shopify and quickbooks platforms inside out . His guidance was patient, really clear, and did already I say .. patient ! I couldn't have been happier with his help, and am delighted with the outcome. Many thanks Rom !
So far, the app is working as intended and Customer Support has been great! Thanks Ben for all your help!
Lori was a lifesaver today. After several attempts to get the integration to work how I wanted it to, she solved the issue. It was an error on my part in how I set the integration up, but she was patient and resolved my concerns. Thanks, Lori!
I was struggling to get my products to sync, and Paul helped me with all the details from start to finish! I wish all the apps would have this kind of service!
I have also worked with SHERWIN, and the help was so efficient!
I am a real newbie when it comes to QB that I immediately started a chat line with Karol. She was quick to respond and gave me a wealth of information. It was a true pleasure working with her!
Amazing customer service! I had difficulty with initial setup and had to contact customer service multiple times. They answered immediately on chat and were very helpful. Thank you!
A++++++++++++++++++++++++++++++++++++ apps and very nice assistance for clients. Thank you Karol, you are the best!
Thank you Rominick for all your help getting my settings set up. I really appreciated how easy your customer service is, makes such a difference!