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I had quite a few issues trying to get things to sync because of how the chart of accounts was set up. I got on chat and Rom answered almost straight away, stayed with me for over half an hour and got everything working. Honestly great service! And now it's much easier for me to record the fees with the shopify payouts and make sure everything is done correctly.
Dean in customer service was very patient and helpful. The setup process was also very straightforward. I highly recommend!
Rominick was so helpful setting up this app and helping me with every process. Great app still trying to learn quickbooks. hope it turns out to be good
Ronnie in support was very helpful and the app works great! We are very happy with the ability to submit transactions automatically to Quickbooks Online.
Brilliant service by Sherwin, Vincent and Karol! Very prompt and helpful! Resolved my question quickly and was willing to go above and beyond to assist. Thanks
vincent was very helpful. I was in a maze of confusion between QB and QB connector and Shopify and he guided me. THANK YOU!
Sherwin was a great help! All the support has been fantastic! Anytime i have a question they are ready to help.
I can't thank Karol enough with OneSaas. I was having a coding issue for Shopify invoices and she solved the problem quickly. Her service was exceptional and saved me so much time
Fantastic support from Karol. Needed some configuration changes in order to sync my Shopify orders to Quickbooks properly. Super knowledgeable and helped solve the issue within a minute or two. Even made the configuration change for me and stayed to ensure the problem was solved. Many pick a solution based on price but often they don't consider the support provided (always remember that). Thanks Karol! cheers Jerry
Paul was extremely helpful. He helped me fix my issues in a matter of minutes, and even found other issues that I had not noticed. Absolutely first rate customer service.