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We had an issue with Shopify products not updating in QB online and Ben really helped us in solving the problem.
Rom was very helpful with an issue I encountered with the Quickbooks connector. He diagnosed and solved the problem very quickly.
I had an issue with recurring error messages related to importing orders from Shopify to QB Online. Opened the support chat and Ben was there immediately. He solved the issue right away. Terrific service!
Lori was very accommodating and proactive helping me manage my account. Quickbooks support has always been very good. I always recommend this and use it to all my businesses.
top customer service with Ben !
I tried several time to do what i wanted to synchronised, but i didn't get it.
With the support service with ben, he found the solution and take care that it works. the app is very good
Lori Provided me the help needed, perfect support.
Would totally recommend, SHERWIN gave great app support and it works great, will continue to use for a long long time
I have been using quickbooks for about 3 months. I blithely connected the shopify connector app to my quickbooks online. It is a complex process to get the two to integrate, and I didn't do it correctly. I got lots of friendly reminder emails from the app - so I logged in to get it sorted . I didn't know where to start , so I started a Webchat with Rom. The connection was immediate - no wait time at all. Rom was brilliant - and he knew the shopify and quickbooks platforms inside out . His guidance was patient, really clear, and did already I say .. patient ! I couldn't have been happier with his help, and am delighted with the outcome. Many thanks Rom !
Very good and fast Customer Service. Karol was very very helpful and always doing everything possible to solve our problems.
I have had a great experience using QuickBooks Online and Support BEN is the best. He helped me with my syncing issues and saved me a ton of time exporting from Shopify! Thank you so much.