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we new to this integration and Vincent was great help today in addition to the support team yesterday (Karol and the other guys)
Really impressive
Amazing app that synced my orders and payments from Shopify to Quickbooks online. Fantastic customer support as well! I received very timely and helpful assistance from Ben as I integrated my store with QB Online!
Really helpful app and attentive support calls. Rom helped me very quickly and efficiently to solve the sync issues and get started.
David did an awesome job helping me out with a syncing issue. It's great knowing that every time such an issue comes up I can have it resolved quickly and easily with the help of the QuickBooks customer service folk. Much appreciated!
I love the customer support. Karol was extremely helpful and professional. She fixed all what I had issues with in a few minutes.
We had an issue with duplicate transaction fees being applied (which was our own fault due to setting things up the wrong way). Erwin, the chat advisor was amazing and helped me with all my questions and even changed the relevant settings on our behalf! Now everything works absolutely perfectly! Thank you so much Erwin!
So far my experience was really good! I am helped by Ben throughout the whole integration process. He is patient, he explains things clearly, showed very good knowledge/understanding of the two systems (QBO & Shopify), and also good understanding of the accounting side of things, which was impressive. Very satisfied with my experience so far!
Sherwin and Ben were a great help today. They have quickly solved our problem. Great job today. Thank you so much.
I have had a great experience using QuickBooks Online and Support BEN is the best. He helped me with my syncing issues and saved me a ton of time exporting from Shopify! Thank you so much.
I contacted support about a "6000" problem and Sherwin was able to quickly fix this and get our orders transferred.