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Customer service was great. Ronnie helped me figure out how to connect my accountant asap. Definitely recommend
Was have issue with pulling old data and input in QB. Vincent able to help and make it work. Thanks
Vincent was a great help excellent customer service. A++++ I like this app its really greattttttttttttttttttttttt
Troy helped me work out a bunch of different problems, was super polite and easy to work with great help!
Paul was great in helping with syncing orders and putting the money in the right accounts. It was done pretty quicky
Shervin helped me in configuration and now all is working really fine. App is nice and will multiply functionality.
I had problems reconciling my clients payment and invoice in QB, but thanks to Paul for saving me! He helped me edit the settings and guide me along the way!
The support from OneSaas is phenomenal. I've dealt with Vince in particular a couple of times when I had questions about how OneSaas and Quickbooks Online interact and Vince has been incredible to deal with every time. Vince is very pleasant, thorough and to the point, while still being attentive. I am very pleased with this application, its integration with QBO, and ongoing company support and would hands down recommend it to others.
Our company uses this app to sell our NA beer online. There have definitely been some bumps along the way getting it all worked out, but the support staff is awesome! Always able to fix our problems and very little wait time. Benielle helped me today and was able to address the issues, help me fix them, and get things back to normal quickly.
Still on my 7 day trial period but had issues syncing my data. Was able to connect with Dean via chat instantly without any wait time. He dug around to figure out what was the issue. Turns out it the issue was on Quickbooks' end. Dean walked me through how to change some settings on Quickbooks and my issue was resolved! Will likely switch over to paid plan. Very much appreciate the instant support, which is hard to find nowadays, I find.