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Probably one of the best customer service experiences I've had- Thank you Troy! I needed some advice on syncing the data from Shopify to QB and had run into some trouble with the selection I had made and resulting journal entries. Within a minute, Troy was available on the chat. He quickly understood my issue and provided detailed alternatives and ultimately an excellent recommendation. Within 10 minutes I had the answer I needed and was confident that it was the best setup for my business!
We have been using onesaas for years, first with our bigcommerce store and now as we moved to shopify. Always super fast and helpful, product works great. Sherwin assisted us quickly today to solve an important request we had.
Brilliant App, great support from Paul and Karol, highly recommend, its an essential app, required to use with Quickbooks.
Updated 31/10/2024
Had a few errors today, reached out to SHERWIN, and all was sorted in no time, highly recommend this app to bridge data to Quickbooks
Updated 19/11/2024
Reached out today to CLARISSE, all issues sorted in no time, can not rate the level of support given, don't hesitate to get this app
Support is great. I was having an issue with my inventory syncing and Vincent resolved the issue within minutes.
I have used other apps in the past to sync QBO and Shopify and so far I am very pleased with this app. I am extremely happy with the level of support that this app provides. David did an outstanding job helping me out today!
Great app to sync everything to QuickBooks.
Amazing customer support, Dean was really helpful with a few mistakes I made and fixed it super quickly!
Just got off a chat with Karol (she was a HUGE help!) for some advice before going live with our new POS integration. The features, customer support, and time savings are fantastic. Can't wait to see this app in full use once we get started!
Ronnie was so incredibly helpful and fast. Definitely appreciate and recommend this app and the help!
Excellent Service! Was dealing with Dreaded QuickBooks and tried out this App to sync Shopify. Had some questions and Karol picked up the chat... I must say.. Hugely Helpful and response time was instant. Additionally, she was super friendly and made key suggestions for my accountant. Karol made quick work of QuickBooks.
We used this app and we had some difficulties at first, but we got help on their chat from Clarisse who was so helpful, responsive, and positive and she fixed the settings so that everything could come through correctly and even helped resync some of the old invoices that hadn't come through so now everything is working well for us! So grateful for the great support