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Lori from support helped me. She was very knowledgeable and understood what I needed. Answered all my questions. We shall see how the product works. Vincent, continued where Lori left. Again, support was superb.
I do not think you can be synch ready without their help
Paul was super helpful with what I needed, and went above and beyond to give me advice on how to manage clean books.
Troy in customer service was super helpful in setting this up which I really appreciate. So far the APP and Integration are working great, getting more than I expected, definitely recommend.
I am still navigating how to use this app to work best for my needs. Sherwin from customer service was a huge help in explaining how the system works and helping me understand how to sync and what data can transfer between the two applications. It's not very intuitive on it's own, so I was super thankful for all of Sherwin's insights!
I love the help support of this app. They always answer questions and inquiries whenever errors occurred.
So far so good! It's doing exactly what it's supposed to. Rominick at customer service was so helpful with an error I had.
Horrible! If you use bundles-your inventory between Shopify and Quickbooks will NOT update. Spoke at length with the tech team and they state that they do not have this feature yet. Ridiculous. This is a multi-billion dollar company and they don't even write the software to support users with bundled goods with inventory that is sold via Shopify. Not even worth 1 star. Means have to continuously manually update inventory in QB for accurate info and tax reporting.
I was struggling with what info to sync and what is best for the business... Clarisse was lovely, very helpful and explained everything to me in a very easy to understand manner.
Great customer service,
Dean was the man that help me out Thank you so much, what a great app to have
I reached out through the online chat option for assistance and was helped by Clarisse. She was so very helpful and answered all of my questions. Anything that was not in her scope of assisting me with, she gave me the information I needed to connect with the department that could. She was very kind and very professional. If I have questions in the future, I hope I am lucky enough to connect with her again!