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My problem sorted straight away. Would highly recommend this. Troy was great and got to the problem immediately
This app has fantastic live chat support. Karol was very helpful. This seems to be the best accounting software for Shopify
Getting set up was easy and well worth the initial trial period to see if the app is right for you/your business. The thing that gives OneSaas a 5 star rating is the customer service. I had a few sync issues that were slowing us down and kept us from getting the most out of the app. I just spent about 30 minutes chatting with Karol who walked me through the process to get it all set up properly. So helpful and absolutely great to work with. There are many apps out there that do similar things but customer service is king in my eyes. Thanks for all the help Karol!
ROM was brilliant! I am not an accountant, so his help was invaluable in setting up this app. He sent me screen shots to explain everything as was very patient!
Rom was extremely helpful in resolving my issue with the syncing I had with payment fees. He made it easy to understand and guided me throughout the whole process.
Just installed the App today in Canada. I utilized chat right away to ask for assistance. At first I got David, he was a great help but in my process of uploading Chrome I lost him (my fault). David was awesome and I know he would have helped me. So once back on with Chrome I signed on to chat again. This time I got Lori. She helped me though the whole set up process and was amazing. She was patient and helpful and is getting back to me later with one minor discrepancy in the first upload. I picked this App because it was from Intuit and that made me feel confident. Now after my first and second experience with Support I am very happy that I choose this App. Thank you David and Thank you Lori - keep up the good work. All the Clients really appreciate it!
Since I got going on the App I have been helped by Floribelle and by Troy. They were both very responsive and helped me. I have never had an App before with such exceptional service
Rominick provided simple and quick solution to my syncing challenge. Rominick explained the rational of the mapping issue to further my understanding. I greatly appreciated the help received.
Seems like the most straightforward app for syncing Shopify to QBO. Had a few questions when setting things up, but got some clear and concise help from Troy. He helped me get everything set up and working well!
Sherwin was very helpful with our integration and answered all our questions. Made a confusing process a lot easier.
Thank-YOU!
Très bon service pour toute l'aide donc j'ai eu besoin. Réponse rapide et précise. Merci à Sherwin.