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I just installed this app to sync Shopify and Quickbooks Online for inventory and transactions. Had an issue with sales tax not syncing but Rafael at OneSaas was quick to resolve the issue. Thanks Rafael.
I had the chance to get Troy to help me out with the setup. He was extremely knowledgable including accounting. I had tried another app before and will definitely not go back. Definitely recommended!
Sherwin knocked it out of the park! Thank you for all of your help! The app seems to be working great!
Paul has been absolutely amazing today. I won't lie I'm not IT minded and felt totally useless, trying to sync my shopify to my quickbook. Paul was patient and kind with me, taking me through everything step by step. I honestly could not have done it with out him. He's been a tremendous help.
Thank you so much Paul
Vincent helped me through the integration process. He was very knowledgeable and helpful. He helped me set up the integration exactly how I wanted and was able to import transactions from a year ago. I wish I would have integrated a long time ago now that I see how much easier it will make my accounting process.
Rom from QBO was extremely patient and helpful as I was having issues sync my orders. Despite my broken English he was great and took the time to explain and help me with everything I need. Thank you Rom !
I just installed the app and needed help getting everything synced. Sherwin was incredibly helpful. Superfast customer service and I am 100% happy so far. Thank you so much.
Stand out service from Lori! What a brilliant experience. Literally taken me through every step carefully and diligently. I highly recommend QuickBooks and associated app. Thanks again Lori!
Didn't sync sales receipts (which is the only thing I care about today) and synced products not using the name field and populating the income category with a cost of goods category. Complete waste of a whole work day.
Hi The Honey Exchange, Thank you for your comment. The issues you are describing sounds like you may have mis-configured the app settings and should be easily fixed with a few tweaks. Our experienced customer champions have reached out to you, and will be more than happy to help you get set up, simply email us at support@onesaas.com
I am very new to this whole accounting game and was a little nervous to import data from our Shopify account into Quick Books but knew it was the quickest and easiest method. When I went into the app and had filled in the necessary information, I quickly realized the information would only import from today! I was horrified as I had hoped to collect data from a year ago. I clicked on the chat button and was quickly connected with a wonderful tech by the name of "David". He walked me through the pros and cons of importing a years' worth of date. After weighing the pros and cons I decided to proceed. David set the parameters and initiated the sync. It took a short period of time and over 980 transactions were imported with a few errors. David walked me through fixing the errors and everything was imported into my QuickBooks account! AMAZING!!! Thank you so much David! You saved me hours of importing information.