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I am extremely grateful to Paul for his assistance and patience in helping us link Shopify to QuickBooks. He guided me through the process of integrating Shopify payment options, which I found a bit confusing. However, Paul patiently explained each option in detail and offered valuable suggestions on which would be best for us. Throughout our chat session, he remained friendly, helpful, and polite. I wouldn't hesitate to contact the support team again with any questions. Many thanks.
Ben was amazing with helping me through the Shopify -> QuickBooks Online Sync. He answered every question I had, and I now feel a lot more comfortable about the whole thing.
Excellent assistance. Made my life way easier.
My experience with support from Ben was great! He was able to quickly and seamlessly help resolve a sync issue. I really appreciate the courteous manner in which he did so.
Staff are always very helpful in finding the issue and fixing it. Thank you David for your help.
BEN au support est super. Les réponses sont claire et rapide
I contacted Support for an Shopify/QBO integration issue and was promptly connect with BEN. He spent a good amount of time working with me and helped me understand the app. As well he patiently helped me to reconnect the Shopify App to my Clients QBO account as these was an issue with the Client's bank feeds. Excellent service from Ben. Thanks Ben!
Customer support is outstanding, Clarisse really made short work of sorting out a sync problem! Everything back up and running in a matter of minutes.
Its staff like Clarisse that really makes it work!
Ronnie was very helpful in helping me to clean up my account. There were some errors made when we first set it up but they helped me to understand how to remove the old data and change over to a better system for us, including letting me know that if I want my sales tax info to be right, I need to use Orders instead of Payouts, SO HELPFUL!
Karol is the best support that I can have when Im needed something important. Great customer support!