Avaliações (2.436)

Classificação geral
4,9
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 7% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
29 de abril de 2020

Mostly working, but currently we're experiencing a technical issue. Not yet resolved, but Vince in support is killin' it with great customer chat support. Thanks, Vince!

Double Haven Brands Limited
Hong Kong, RAE da China
Quase 2 anos usando o app
31 de janeiro de 2020

It has bugs at times, but customer service is great. Hazel has helped me several times and has been detailed and attentive.

Joseph Stern
Estados Unidos
Quase 2 anos usando o app
17 de janeiro de 2023

Good support from Dean today to troubleshoot some notifications. I will know soon enough if the problem is resolved, but it is good to have online chat available.

Food People
Canadá
Quase 2 anos usando o app
14 de novembro de 2022

Sherwin helped me tremendously. I had been trying to connect Shopify to quickbooks for several days. He is top notch employee. You are fortunate to have. Would rate as 5 star.

Vivimu
Estados Unidos
Quase 2 anos usando o app
7 de junho de 2022

LORI is always super quick and efficient when it comes to solving my 2500 errors. The 4 stars is not for the support, because it is always tops. It's more because I expérience 2500 quite a lot. So maybe there is something to look at there... Something to do with POS and Quickbooks not "understanding" eachother...

Les Ateliers Sofiçasuffi
Canadá
Mais de 1 ano usando o app
Data de edição: 6 de julho de 2023

We used OneSaas to import sales from Shopify to our QBO account and it was a huge help. Customer support in the app is very responsive & helpful. Today I worked with Sherwin who was courteous and capable.
Updated - 7/6/23 - I continue to have wonderful support from the chat representatives. Today I worked with David and my problem was resolved quickly and completely.

Janie's Mill
Estados Unidos
Mais de 1 ano usando o app
15 de novembro de 2021

Chat service Ronnie is really cool, very helpful. I guess you only need to understand better the app after that, its nice!

California Diesel Manufacturing Shop
Estados Unidos
Mais de 1 ano usando o app
6 de agosto de 2021

Sherwin was very helpful in answering my question - he asked for screenshots and asked questions until he understood exactly my problem. Unfortunately there isn't a solution but he took the time to understand and help.

Tennis Central
Estados Unidos
Mais de 1 ano usando o app
19 de maio de 2023

4 Stars for the technical integration, the lack of cost values integration and starting stock values for products means there needs to me a lot of hands on either data entry or duplication of efforts in the creation of products for inventory and tracking purposes. These are two key core data points for both accounting and sales reporting, its a little baffling that QBO hasn't resolved this. The best work around is a process to manually update the entries, or to have the new products updated with a 3rd party app, or forego this part of the integration completely.

5 star rating for customer service. I have been working with Sherwin and they have been very attentive and hands on and helped me with re-configuration of our integrations to Shopify. I would 100% recommend the support team, they now just need to be given the right tools and product features so they don't have to work so hard to help us.

Tempest Works
Países Baixos
Mais de 1 ano usando o app
27 de abril de 2020

Very nice app but I wish they would support multi-location by marking the sales with the location in QB. Karol offered very quick and solid support.

Leggiadro
Estados Unidos
Mais de 1 ano usando o app