Avaliações (2.765)
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Customer Service Lori is very helpful and patient. She helps me resolved all issues and questions.
Customer Service Dean is also very helpful and patient. He helps me resolving all my issues today.
Great Support. Worked with Paul, started the chat and he was there in a minute. 15 minutes later, he had helped me clear and sync about 3 months of backlog. Great attitude and problem-solving qualities.
I couldn't map the invoices numbers as have used QB for some time and been inputting manually otherwise it was simple task. The support was great and they got around this... Overall brilliant and support from Sherwin was really good
Awesome App. Syncs everything automatically. Customer Support is amazing. Saves us so much time every day with Accounting, Logistics and Fulfilment. Can highly recommend.
Very good and fast Customer Service. Karol was very very helpful and always doing everything possible to solve our problems.
Updated 9/13/2023 - I have been trying to have a problem with syncing addressed for a little over a year. I have tried to get help, and no one has been able to get anywhere. Sherwin hit me up today when I was performing a manual sync and offered to fix the issue. OUTSTANDING customer service!
I am merging Shopify and QBO. Some of the directions weren't as easy to use as I thought. Once I talked to Sherwin, every was crystal clear. Nothing beats great customer service.
Had a sync issue with a handful of orders ("2500 - Invalid Reference Id : Line.SalesItemLineDetail.ItemRef"). Clarisse helped me out over chat, within minutes the issue was sorted. Very satisfied with the app.
Karol helped me when I had a glitch from some other software! Working again! Thanks so much for your help, Karol!
I had an issue with the connector which was creating invoices and duplicate sales. Ronnie, the support technician, quickly responded to my chat, listened to my issue, and promptly fixed the problem for me. The support provided was excellent, quick, and efficient.
Today I installed this plugin to connect to my QuickBooks account, and I needed some help with the configuration. Karol from customer support was very helpful in getting me connected and synced correctly. Thank you :D