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Great app for syncing our Shopify with QBO, and whgen I ran in to an error with duplicate transaction numbers Sherwin from customer support helped walk me through correcting the errors and fixed it going forward. Thank you Sherwin!
The Onesaas QBO product is the easiest way to connect and sync your data between Shopify and QBO. I encountered some issues with syncing data and the support team assisted me with it right away. I worked with Clarisse and am very impressed with her knowledge, professionalism, and attention to detail. Clarisse completely understood the situation that our business encountered and quickly took steps to help us resolve it. She addressed all my questions in a thorough and friendly manner. I felt she went above and beyond in providing a detailed solution and did it so with excellent customer service. Thank you very much for your help.
Rafael was great help, i didn't understand at all and he really helped me set this up, Thanks Rafael
Rom has exceeded my expectation on fixing the issues on our workflow. Very knowledgeable on all aspects.
This app has been a great help to our wholesale website, and I have now added it for our retail site, with which, today, I was was ably assisted by Rafael, who was very patient, answered all my questions and resolved my issues. I do have one suggestion: please consider adding phone to your help options, especially with some screen sharing capability. It would save lots of time for all of us. Especially for those of us not thoroughly familiar with all the terminology, and hands-on visual and visible approach would go a long way.
Paul gave us amazing tech support this morning, fixing our sync issues with Shopify, due to some errors we had made in product coding. He spent a great deal of time walking me through the issues and researching them and then had the ability to fix them. Thanks so much Paul for your great customer service!-Patti B
We had a problem with updation of stock levels from QBO to Shopify. This was taken up in a swift manner by David and his team and was quickly resolved within 24 hours. Excellent support!
Great customer service formSherwin, he was cooperative and super helpful.
Vince from onesaas has offered great help and service. All the issues were sorted in such short time. Strongly recommended this app and service. It save me lots of time to do the stocktake.
Lori was really helpful tonight, doing accounts late at night is not much fun so i was glad for her help in resolving my query