Recensioner (2 522)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 7 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
Redigerat 16 december 2021

Great Support! I had a several errors that needed to be cleared and David stayed on chat with me until we cleared every error. He provided the answers I needed to resolve these recurring errors once and for all. Highly recommend.

Leafy Luv Affair
USA
Ungefär ett år användning av appen
8 oktober 2021

I'm switching from a WooCommerce site to Shopify and am learning that the two sites have significantly different backend set up processes. Sherwin was able to help me resolve all of the critical issues to get the sync up and running correctly. I've been very please with their customer service.

Boozy Bites
USA
Ungefär ett år användning av appen
21 januari 2020

Hazel from customer support was extremely helpful and quick to respond. We are integrating our Shopify store with QBO, and she made the process really easy to understand.

Pure Salt Shoppe
USA
Ungefär ett år användning av appen
Redigerat 28 september 2021

The support team has been great-Ronnie provided me with considerations when troubleshooting issues.

Uneekor
USA
Ungefär ett år användning av appen
11 februari 2022

Used customer service - Sherwin was fantastic, really helpful, polite and just what I needed to sort out my account. Really grateful. Thank you Sherwin

Raven District
Storbritannien
Ungefär ett år användning av appen
4 november 2021

I used this app to import my transactions from Shopify to Quickbooks and I ran into a problem getting all of the transactions to sync from a specific date. However, I started a chat through the app and the customer support rep named Rominick was able to sync my request in a timely manner and stayed on the chat with me until all of my transactions successfully transferred. Thanks again Rominick for your help and this is a great app.

Hoochees Tees & More
USA
Ungefär ett år användning av appen
8 februari 2022

Vincent made this issue a walk in the aprk! I have two stores, with slightly different issues, I had Vincent as my customer support. At first I was skeptical if any customer service would give you a solid solution but this is probably the first time someone actually understood my issue and solved it for both stores. Check my issue in the review before this. Thank you Vincent, you deserve reviews from both stores, especially since the issues were actually a somewhat different!

APILIFE
Kanada
Ungefär ett år användning av appen
27 maj 2022

I use this app to sync orders from my store to QBO. It syncs smoothly and is flexible enough to fit many applications. Customer support used once and Rom was extremely helpful in resolving an issue I had.

WB BBQ Products
USA
Ungefär ett år användning av appen
5 augusti 2021

I was facing some issues with the integration date, I got quickly synced up with Paul. He firstly clarified my doubt and why I am unable to backdate sync. Then he was kind enough to go point by point with me over the entire integration process. He was very patient and helpful.

Organico
Singapore
Ungefär ett år användning av appen
26 april 2022

The app works well enough for what we need. There are some bulk updating features that would be nice to have but not a huge deal. When I have used the chat feature to get some help they have always been very helpful. Vincent worked with me for a long time to fix my mapping and product issues. The app is all setup but it is good to know that if I need help they will have someone there to help me with all of my questions.

The Standard Stitch
USA
Ungefär ett år användning av appen