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Very helpful assistance from David in quickly sorting out my connection issue with Quickbooks and Shopify. Thank you so much!
Karol was a amazing in providing assistance in the set-up of our Shopify store connection. She was efficient and was able to answer any questions I had quickly. I commend her support highly!
Sherwin's service was great! He offered a solution to fix my issue and I was very impressed with the quick and friendly communication.
Working with this app was really smooth and I love the interface. Its fairly easy to pickup and when I needed some assistance Sherwin was extremely helpful and patient with me. I highly recommend.
Vincent was so helpful. I struggled a lot to get the account to connect and he had many strategies to help!
Didn't sync sales receipts (which is the only thing I care about today) and synced products not using the name field and populating the income category with a cost of goods category. Complete waste of a whole work day.
Hi The Honey Exchange, Thank you for your comment. The issues you are describing sounds like you may have mis-configured the app settings and should be easily fixed with a ...
Rominick provided excellent customer service and was able to resolve all of our issues in no time at all!
However, it would be more convenient if users could un-sync and re-sync data on our end instead of having to contact support to do so.
All of my sales have come up as invoices though i have sales receipt clicked and it says they are all unpaid and overdue though they have all paid in shopify
Hi DownLow Shop,
Thank you for taking the time to contact us. It looks like you will need to map your payment mappings in the app. We have experienced Customer Champions who ...
If I could give this zero stars I would. I set this up and configured according to their guide and upon the initial synch it DOUBLED my inventory and did not synch it according to the SKU or Product Name. It created new inventory items in QB for ALL my products using the SKU number as the Product Name and SKU number. They did not help me and said sorry, there's nothing we can do to fix it. BEWARE ...
Hi Depeche-Toi,
It’s unfortunate that the initial sync doubled your inventory. We have tried to help understand what enabled the sync to do so whilst on chat with you. As the ...
Rominick was very helpful. provided me with answers to my questions and went high and above my expectations.