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Dean just helped me out MASSIVELY! He was there within a minute.
Couldn't have been better!
Give that man a pay rise!
They have excellent support. CLARISSE in particular. Great help!
Ben was very helpful to me when installing the app. Great customer service!
The live chat feature is helpful. ROM was able to take over and sync all my products for me which was helpful for someone that has no idea what they are doing when it comes to the bookkeeping side of the business.
This has been a fantastic app. I would say it is a little challenging for absolute beginners, but the chat and online help is wonderful. Rafael just helped me today to work through an error code that for me, seemed like it was in another language; tax talk. While there are still stumbling blocks for this beginner, the app and the software is so easy to use once you get it set up. LOVE the cash flow planner and the ease of reconciling. Highly recommend.
Customer service was 5 star! i was reluctant to install the app at first, but as soon as i sent an email Sherwin was right there with a reply and guided me thru the entire process. was a couple of issues syncing up the store but was resolved in minutes! So far so good, very happy with the support so far
This connector works great. It is an integral part of our business.
Rafael went out of his way to take care of our problem! Great customer service.
Thanks Troy! fixed an issue right away
Sherwin was very helpful in helping me update the settings in my Shopify app and help me understand how to use Quickbooks. He helped me with other aspects of the app as well.
I am working with Karol today to help me fix the syncing of my receipt and to make sure that all the appropriate taxes are captured. She is absolutely life saver and so helpful. I give her 100 stars