Recensioner (2 707)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 92 % av omdömena har 5 stjärnor
  • 6 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
14 juni 2023

Ronnie helped us out in a total of 10 minutes and saved us a lot of heartache with our account. Thank you!

Anne Neilson Home Wholesale
USA
Mer än 3 år användning av appen
27 augusti 2020

Troy was extremely helpful in configuring the refunds in the app for us. We've always found there support to be professional and speedy.

DCN Crafts
Storbritannien
Ungefär 3 år användning av appen
4 januari 2023

Great service from Rom today through the support chat function, my issue was solved very quickly, thanks!!

Bona Drag
USA
Ungefär 3 år användning av appen
22 februari 2022

I've been using the connector for about a year now, there are some setup and configuration settings that you need to get right, otherwise there can be issues later on. I'm going over all of the 2021 transactions and because I didn't have some settings correct I had a lot of sync issues. I use d the live chat feature within the connector and got plenty of help setting everything up correctly. In particular, I had help from Benielle, who walked me through each step in the setup process, helped me sync everything to QBO, and waited patiently until everything was working properly. I couldn't have asked for better support.

AutoFastenersAndClips.com
USA
Ungefär 3 år användning av appen
14 april 2021

Were trying to streamline our workload between Shopify & QBO Im not totally sure of the outcome so I needed help through the online chat. Karol helped me with some pretty difficult challenges (taxes across Canada), inventory and she was great. Very much appreciated on our end. Great service.

Joseph's Inspirational
Kanada
Ungefär 3 år användning av appen
Redigerat 24 juli 2024

I recently had the pleasure of working with Troy from technical support, and I can't say enough good things about him. Troy is incredibly smart and has a remarkable ability to quickly identify and address problems. He is strictly focused on finding solutions, ensuring that issues are resolved efficiently and effectively.

What truly sets Troy apart is his great sense of humor. Even in the midst of technical challenges, he manages to keep the atmosphere light and positive, making the experience much more enjoyable.

I genuinely wish I could have an employee like Troy on my team. His combination of expertise, dedication, and humor makes him an invaluable asset. Highly recommend!

Tile Lane
Australien
Ungefär 3 år användning av appen
Redigerat 27 april 2022

Sherwin is a genius. He was amazing. He helped me understand my needs better! He was so patient with me. He helped me a lot. Thank you! Today I have received some help from Lori and it was very Helpful
Excellent support
Thanks a lot

Fallen Footwear US
USA
Ungefär 3 år användning av appen
Redigerat 6 december 2021

Rafael did a great job helping me. The app has some drawbacks but they are quick with their response. Rafael was very prompt. Much appreciated. In addition, Rominick spent a lot of time solving another problem. Great service.

BellStone
USA
Ungefär 3 år användning av appen
Redigerat 13 september 2021

The customer service is outstanding, especially from Ronnie. My questions were answered immediately and all synching issues fixed within seconds. It's the best customer service I've experienced via website.

Wilkin & May
USA
Ungefär 3 år användning av appen
25 augusti 2021

The app is very well made and simple to set up however I still needed a little more help. Ronnie was able to fix the issue for me and explain to me the root cause. It was a setup mistake on my end! Please reach out to the Quickbooks team they are very helpful!

Minimal Ethos
USA
Ungefär 3 år användning av appen