QuickBooks Online Global

This is an excellent app. Every connection/integration app we have has issues. This Shopify <> Quickbooks connector app (1) has fewer issues than most and (2) has THE BEST CUSTOMERS SUPPORT I've experienced with any integration ever. The support team (Ben especially) is incredibly helpful. They solve everything extremely quickly and efficiently. I wish all software had support like this.

I had some syncing issues between QB Online and Shopify. I contact OneSaas via the chat service and Ronnie was able to identify the issue and help me right away. Thank you Ronnie..

Sherwin was very helpful. Customer service is excellent. I was having a couple of problems on my account, and they fixed them very quickly. I'm very grateful.

Very helpful with support. Clarisse was great! We needed help syncing the orders through and they had it fixed in 5 minutes.

Dean was able to quickly and effectively walk me through exactly what I needed. No complaints. WOuld work with him again

I was skeptical, but loving it so far. Working well. Also captures my Etsy sales! I had set up myself a few weeks ago, but just getting back today to check if it was working. I had some mapping issues, etc. But Sherwin (chat agent) got everything working smoothly in just a few minutes. He completely understood not only his product but QuickBooks. It was super straightforward. Thanks for helping set me up, so glad I tried the chat support.

Troy was extremely helpful in configuring the refunds in the app for us. We've always found there support to be professional and speedy.

Great service from Rom today through the support chat function, my issue was solved very quickly, thanks!!

I've been using the connector for about a year now, there are some setup and configuration settings that you need to get right, otherwise there can be issues later on. I'm going over all of the 2021 transactions and because I didn't have some settings correct I had a lot of sync issues. I use d the live chat feature within the connector and got plenty of help setting everything up correctly. In particular, I had help from Benielle, who walked me through each step in the setup process, helped me sync everything to QBO, and waited patiently until everything was working properly. I couldn't have asked for better support.

We love the Quickbook Connector (previously called OneSaas) app the best to connect Shopify sales with an accounting software. That was why we had no choice by to quit Xero and moved to Quickbook Online to keep working with OneSaas. The sync is 98% foolproof. Some that we had issues with were caused by us editing the transactions retrospectively. No double sync. Fees are properly recorded. Great help from Ronnie today in helping us sync older transactions.