QuickBooks Online Global , 2 369 recensioner
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I had some sync issues but Dean was great in helping me solve them.
Thanks
Malcolm
The app works but the timeout errors are a consistent problem. The customer service and support is very good. They can help you with issues
Rom (Support) was very helpful in resolving a sync issue that we had encountered.
Thank you Rom!
Ben helped me resolve syncing issues with my account and made sure that they would not continue happening.
I found it a bit awkward to set up but Clarrise was so helpful and guided me through the problems I was having! Hardly any wait time and helped straight away!
The apps does have some functionality issues for me but the support is amazing. I worked with Ben who seamlessly helped to fix my issues and get me sorted. He was efficient and thorough
The live chat feature is helpful. ROM was able to take over and sync all my products for me which was helpful for someone that has no idea what they are doing when it comes to the bookkeeping side of the business.
Online support from Francois has been amazing - instant response, and able to fix all my sync issues!
Thanks for the great review Precise Medical Supplies! Francois is grateful for the time and effort you've put in to submit a review. We're glad that your syncs are configured and are automatically syncing.
Our team is always happy to help out - reach out to us via a quick email to support@onesaas.com or chat with us live on our website or app.
We had the same issue as some of the other reviewers (sync issues) but Lori at QBO's support team was EXTREMELY quick to resolve the issue and get us back on track!
I was able to get all my transactions into QB from Shopify. I ran into an issue but Rafael popped up on my screen and was super helpful, he even did some background work and then let me know when it was done, and it was! Would recommend.