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Fantastic customer support from Rafael. Helped me sync everything in no time at all! Highly recommended!
I was freaking out after noticing an order number issue with syncing and couldnt get the already failed items to sync no matter what i did. Troy told me exactly what settings to look at in shopify and QB, and then made sure everything went through on his end. I should have just gone to support instead of putzing around on google for an hour first!
Good app - but really the strength is in the customer support. It is separate to Shopify and Quickbooks - they are great... especially Ben who has been who has been patient, polite, knowledgable and saved me hours and hours of wasted work!!!
Thanks, Sherwin! So helpful and worked through my issues. Responded very quickly!
Thank you again!
Ronnie was incredibly helpful, quick and proficient with my concerns and provided me with clear responses. Definitely happy with my experience thus far!
Usually, I do not write reviews (positive or negative), but as one of the customers using QuickBooks and Shopify connector, having Sync issues with error messages, I decided to leave one to share my experience. I was so lucky to connect with SHERWIN. Very nice, polite problem solver :). Nowadays, we do not experience good customer service, but Sherwin helped me to resolve my sync problems in a matter of minutes from start to finish. Thank you, Sherwin. I am glad that we have such a great support.
This app is great to sync data from Shopify to Quickbooks for free!! Before we came across this app we were using a restricted app, I am glad we came across this. I had a query and Rafael was really helpful in resolving that. Thanks Rafael.
She was amazing her name is sherwin I asked her alot of questions she was ver patient and had a executive knowledge about everything I asked from Thankyou again sherwin my problem was connecting shopify with wbo she helped with that all project
I installed this on my Shopify app last year but haven't had a chance to set it up until recently. I'm clueless about any Accounting apps so i wasn't sure what I was doing. David from Customer Support was very helpful and patient and my integration issues were resolved in no time.
App is straightforward after all! Highly recommend!
David was very helpful and knowledgeable. We have managed to fix all the issues within the minutes. Thank you so much!