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I'm so grateful for all of Paul's help today. He really took a lot of stress off my plate helping me correct several sync issues. He was polite, patient and quick. Thank you for the support.
OMG, I was so lost and had no clue what i was doing. I chatted with TROY and he patiently walked through each step and helped step up EVERYTHING. He is so professional and very knowledgeablable in what he do. Thanks again TROY!!
Vince was VERY helpful. Their customer service is great. He was very knowledgable and knew exactly what I needed, no need to do to much back and forth with explaining my problems. Quick, efficient, and helpful. Thank you!
Had an issue when connecting shopify to quickbooks but Benielle was able to diagnose the issue and help me fix it!
Thank you Sherwin for waiting with me whilst I setup this app! Upset that I did not switch over to Quickbooks sooner.
Had an issue we didnt know we had, I was contacted by sherwin immediately to rectify! 5 Star service, very helpful and communicated very well what our problems were. Very much so happy with his help. Excellent service!! 5**********************************************************************************************************************************************
Had a problem during the integration. Ronnie from the support team was kind enough to guide me through the step-by-step process. Great Support. Thanks
My experience with Paul was excellent! I was having an issue with not seeing many transactions pulled into my QBO and Paul quickly and accurately assessed my issue and advised me to enable 'unfulfilled sales' in mapping. He was very efficient and professional and helped me greatly. Now, I have more confidence in this app thanks to great support!
I have just had a great experience with Customer Support - Sherwin. I was able to get the issue resolved immediately as well as get a better understanding about how the Connector works.
I set up this app and it worked since the beginning. Then when we launched our online store on Shopify I had some glitched for with I had to contact their customer support.
I was blown away by their capabilities and quickness in resolving the issues. Troy and Paul were fantastic!!!
Now everything work just perfect. Thank you!