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Paul was extremely helpful. He helped me fix my issues in a matter of minutes, and even found other issues that I had not noticed. Absolutely first rate customer service.
This app has been great so far. I really like it. Great customer service! I had some issues with syncing. Sherwin helped me solve everything. I had some issues with syncing. Sherwin was very helpful and kind when assisting me.
Sherwin was a great help in solving my issue. Prompt service and very friendly! Great app that works seamlessly.
Great integration with Shopify. Helps me manage all my inventory in one place. Had some issues with it, but Vincent was able to help me solve them in no time. Thank you!
Nice, everything sync automatically. I had a sync problem but in a few minutes, the support agent Dean resolved it. Thanks
LORI is always super quick and efficient when it comes to solving my 2500 errors. The 4 stars is not for the support, because it is always tops. It's more because I expérience 2500 quite a lot. So maybe there is something to look at there... Something to do with POS and Quickbooks not "understanding" eachother...
Love the chat support, Karol picked up quickly and answered all my questions and fixed everything I broke! She ensured I understood the set up, etc. before we closed out chat!
Lori was very helpful! I needed extra help syncing previous orders and she was able to guide me through it easily. I appreciate her very much.
Due to the transaction complexity of Shopify, it is not very easy to set up synchronisation. However, the support team of One SAAS is excellent. For instance, Dean has just supported us for about 1 hour and sorted our issues patiently. I also have to mention Marck, Karol, Vincent and Sherwin being there for us when needed. Great team. Expect to spend some time for the initial setup, and from there, you are good to do. Don't forget the other sync apps do not import individual orders. So this is the way to go!
Outils très pratique! J'ai demandé de l'aide au service support pour régler un soucis, et très ravie de constater la réactivité du service support de Ben!