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I have been using the QBO App. for the past two years, and with the bookkeeping team and lots of customer support, I have gained the knowledge to do my business myself and without extra employees now that I've downsized my business. Today Ben gave me the extra assistance I needed to fix an issue within the QBO Connector. Ben was patient and most helpful as he explained and worked me through the issue that had to be fixed on both of our ends. Great customer support! I definitely recommend QBO. Susan, Detroit, Michigan
Ronnie helped via the chat and received AMAZING support, walked through the issue & providing solution!
Sherwin has been amazing helping me set this all up! Best customer service! I highly reccomend him for support. He has talked to me all morning making sure everything was set up
Great little integration with fantastic support, Rom was especially helpful getting it set up for our store.
Needed an issue sorting regarding integrating my quickbooks and shopify account and Ben sorted it out straight away.
Ben was very helpful with our sales tax sync issues. He walked us through some of the issues and was very pleasant to work with.
I would be VERY careful using this app to sync your data from Shopify to QBO. There are things this app does not do and that they will not make you aware of in advance. Point of Sale exchanges as an example are not recorded. If you look in OneSaas the order will show as synced, without issue and no warning yet the exchange is not recorded in QBO leading to inaccurate inventory and financials in QBO. Looking over the product page, and the support page for the app, I could not find even an acknowledgement of the limitation (at the time of writing) showing this limitation. Very disappointing.
Rafael has really helped a lot with my integrations between Shopify and QBO. He was very proficient and did an excellent job. Thank you again Rafael.
Troy was so helpful and patient helping me sync my shopify store with quickbooks! Highly recommend this app
Paul was able to help me through some issues I had getting it set up but all good now! Thank you Paul
Had to get some help after I messed it up and needed some errors fixed. Sherwin was amazing and handled it right away.