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Really happy with this app! Sherwin and Lori helped me a lot with the installation. Thank you so much!
Thanks to Karol for helping out! She was very helpful and solved my issue. Not only was she very prompt but was super friendly too. Thanks!
I had some issues with the new Sync between Shopify and QBO. Vincent was quick to help me resolve the issue. I have dealt with Vincent previously and I have always been happy with his support
This is a great solution, made better by Ronnie being extremely patient and helpful assisting me with my setup queries.
I used this ap to integrate Shopify with QB. The tool is excellent and, SHERWIN, the CSR was very helpful. He was patient and explained the different steps to fix errors very clearly. Highly recommend.
This app has been a good solution for tying our b2b and b2c elements together. The support team especially LORI is excellent quickly and efficiently solving any problem. specific aspects that need improvement, such as how it deals with returns/exchanges, have yet to be addressed. once this has been solved I will definitely amend it to 5 stars.
David is a great help in spotting the mistake I made with the connections. Guidance was very detail-oriented and visual, with screenshots. It was very time efficient, and my sync problem between Shopify and QBO for my invoices was settled promptly.
We are just getting this app up and running and the customer support at 11pm was great. Ronnie helped me work through my problems and get me set up and heading in the right direction in no time. Was a relief that I could find someone so late at night, never know when you get the free time to work on all the little ins and outs needed to get it all sorted.
Sherwin from Customer Support resolved my error very very well, I was impressed by the comprehensiveness of the service and explanation. One possible improvement could be having fewer questions asking about how I'm doing and completing the survey but instead going straight to the issue, but I appreciated it nonetheless.
Karol was super responsive and kind. Straight to the solution in seconds. Thank you very much! This is my first time using it and all went well so far!