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Great experience overall, Lori was able to get me the help that I needed for my company in order to connect to the proper version of the QuickBooks app!
Excellent support form SHERWIN, he was very patient with all my requests.
Ronnie has been extremely helpful in setting up the app correctly via quickbooks online. Well Recommended!!!
One of the most frustrating software experiences I have had in 9 years of business! There is no step-by-step installation instruction--you have to search fro everything or sit on the chat all day to try to understand it. NOT a seamless integration with Shopify and/or Quickbooks. A total waste of an entire afternoon is all using this app amounted to for me. The customer service guy was really nice, but the program is just not user-friendly if you aren't actually an accountant.
Hi Cedar Hill Farm Co,
We're sorry for the experience you've had. We've taken on your feedback and will make an effort in improving set up and guidance. Our team have reached out with suggestions on helping sync your inventory into QuickBooks Online. If you have any further questions, please email our support team at support@onesaas.com and we'll be happy to help.
- OneSaas Customer Champions
Ben helped me with a few questions while I set up my intergrations.
Thank you Paul and Dean for the accurate information and your help. I found it a relieve that finally someone could help me.
We haven't used the app yet however I have contacted support twice today and the response is quick and very helpful. Thank-you to Ronnie and Troy for the links with much needed information to get us started
I am in a trial period for this product but so far I love this product. The customer service by Ronnie and others have been great. He was able to help me map my payments quickly.
Just had great experience with Rom. Professional, friendly, knowledgeable. Full marks all around!
Paul was absolutely fantastic. My accounting knowledge is very limited and Paul guided me through each step with patience to get everything set up.