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Spent some time with Ben assisting me today. He was helped to get us up and running again after a a period of down time. Ben was very courteous and professional, he made my day!
This app saves me time in syncing all my orders and payments for easy access through my Quickbooks. The agent I dealt with, Sherwin, was amazing to work with. Sherwin was very knowledgeable and was able to quickly resolve my syncing problem in a timely manner. This saves me time and stress knowing that my issues can be solved quickly.
Ben was a huge help! Very quick response and followed up to ensure we were successful.
The app is very user friendly. The only errors I've ever encountered are created when someone on our end skips a step (client name on order, etc.). Whenever I've had an error the customer service reps have bee very helpful and fast. Sherwin helped me out today and was quick and professional and had me fixed up in a couple of minutes!
David was a great help! Quick, friendly, and knowledgeable. He was able to walk me through the errors efficiently. Thank you!
The first day I started using QB I was thinking this will be complicated but after a few days I was using it with no problems, today I was going for the next step: the connection between My Shopify and QB and I was terrify because i couldn't find where to start and I started a Chat with support and Sherwin started to answer all my questions and giving me the right directions I was getting more confident with the process.
Thank you QB for your help but a special thanks to Sherwin for the way you help me and solve all my issues.
NICK provided an incredible service helping us sync our Shopify sales data to QuickBooks. The process was fast and efficient, eliminating the long wait times usually associated with customer support. Nick is an expert and deserves a promotion. Thank you for making our bookkeeping easier!
Great support from Clarisse, I wouldn't have managed to do what i needed without her help. Patient and detailed thank you!
Awesome help from David too latterly, superb patience for someone so incompetent!
I love that they have a live chat option and Sherwin really helpedsync some problematic transactions for us. I would give 5 starts except that there are some limitations on syncing deposits and individual sales at the same time. They want it to be either/or. Other than that, if you aren't is over the top meticulous, this is a great integration and saves me a great deal of time entering transactions.
TROY did a great job helping me with the Shopify/QB integration. Thank you for your patience :)