QuickBooks Online Global

Awesome customer service...!!!
Excellent work from Troy (OneSaas), Karol (OneSaas), Marck (OneSaas), Ronnie (OneSaas) and Sherwin (OneSaas).
They really went beyond expectations, but above all... they worked as a team.
It shows great company culture that reflects on customer experience.

Customer Service Lori is very helpful and patient. She helps me resolved all issues and questions.

Customer Service Dean is also very helpful and patient. He helps me resolving all my issues today.

We had such a good experience with getting help syncing our Shopify and Quickbooks system. Sherwin was quick to respond and provided help with all of our issues.

Paul was able to help me through some issues I had getting it set up but all good now! Thank you Paul

Had to get some help after I messed it up and needed some errors fixed. Sherwin was amazing and handled it right away.

Very new to quickbooks so it's a bit of a learning curve. However, I got instant help from Ben, who solved my issue in seconds.

I am new to using this app and Ronnie on the chat support was quick to assist with answering my questions and helping me connect my online store to Quickbooks. Very quick and efficient service.

Sherwin was extremely helpful and quick to resolve my syncing issue with Shopify and Quickbooks. Sherwin is pleasant, knowledge and a real credit to the intuit/quickbooks team!!!!

I've had the app installed for awhile, but didn't have it set up properly resulting in hundreds of orders not syncing with QB. I had help from one of their support staff, Ben, and he helped me identify and address the various issues clunking up my connection. Not only did he get hands-on in helping me fix the issues, he also provided info on how I can address or change any of the information on my own in the future. I hope I can upgrade this review to 5 stars once a few weeks have passed and the data is processed more smoothly.

Ronnie was a life saver! Just helped me seamlessly set up my first Shopify integration into QBO and it was so easy! I literally just had to answer a few guided questions regarding account mapping and he handled all the rest! I was super stressed about trusting myself to set this up without making a mess and Ronnie easily just handled it! 10 out of 10 -- five stars is not enough!

Oct 19-2023: Logged on today after received a notification that there was an issue with the sync. As soon as I logged on Sherwin was there to assist with correcting the tax codes that were giving me grief. Sherwin was very knowledgeable and was able to answer questions and provide additional information to help me from a making what would have been a really mess -- changing the import style to deposit/ payout instead of order!

Thanks Sherwin!!

Ronnie just help me to figure some issues i add, the service was quick and 100% personnalized. Really recommend the customer service