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I spoke with Vincent in regards to 3 transaction that would not push through to QBO, Vincent did a refresh and they went through..Fantastic service from Vincent
Vincent helped me figure out my problem within a matter of seconds. I really appreciate all the help!
I worked with Sherwin in customer support via the chat and he was fantastic. He was willing to review all the complicated errors I was having with QBO Connector and he explained in great detail what was happening. He was willing to go above and beyond the call to ensure all my errors were corrected. It was an amazing experience.
this was a life saving app. and the customer service impeccable and thank you Clarisse for your help thank you david you are the best.
I had a problem to linked my sells, they didn't appear in QB and they help me, everything is now working! Very good service!!
Pretty simple plug & play way to connect Shopify & QBO.
Their support crew answers the chat tool right away and resolves error messages just like that! Thanks Ben!
Ben was a great help with a synch problem! Happy to have a quick resolution. Overall the app works well for us.
Paul was very patient when he was trying to help with the syncing issue. Very helpful, responsive and patient.
I can't sing the praises enough of the support person I was aligned with to help us with our OneSaas integration. His name was Vincent and all I can say is he was amazing. He went above and beyond... and then beyond again... the call of service to assist with our very specific issues in the setup process. Courteous, thorough, knowledgeable, and super helpful at every point, he took the time with every question we proposed to get us the right answers in order to have a smooth integration. Honestly, he his work ethic is rare these days and he so needs to be applauded for it. QBO/OneSaas is so very lucky to have them on their team! I would rate the app at 3 for its confusing setup process and lack of clear cut guidance, but am giving it a 5 only because of Vincent's great support!
I had some troubles syncing my informations, but the rep Dean was SOOO helpful. He's my new bestfriend! Very good app!