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Setting up this App was pretty easy and when I need some help with a few settings Paul was able to help me immediately through their chat box.
UPDATE 1/4/22: Rafael helped us with a follow-up issue and was extremely helpful. Thank you so much! Troy has been instrumental is resolving the issues we encountered after we went through the integration. I thought a workable solution might not be possible. I explained each issue to Troy and he handled the additional configurations from his end. There is one item I have to fix inside of Shopify, after which Troy told me to reach out and he could perform a refresh to finalize it. This worked out amazingly and in less than time than expected. Thanks again Troy!
I app is my favorite option for syncing QBO and shopify because we need to track destination based sales tax for washington state. It beings in more data than I would like, but is easy to use. Sherwin at support is great and helped me get set up, very easy to reach support and help was quick.
Lori was incredibly helpful in getting my account set up. Would recommend! (Especially if it's Lori!)
We had a few issues with syncing and tax set up errors, Ronnie fixed them all quickly and simply and the one he couldn't immediately fix he followed up via email and now we are back on track. This is so much better than previous app we used to connect. The support team are great and so polite and friendly. Would recommend.
Very good customer service. Sherwin helped me with walking me through the integration process as well as taking over when needed and giving best practice instructions.
We enjoy the app. Karol really helped us with the setup with shopify integration to quickbooks online.
Awesome team! Always available to help. Sync works great! Moreover One SaaS is free, so definitely worth the investment :)
Awesome support from Customer Support Rafael.
All solved in a blink.
So helpful, thank you!
Rom was very helpful and patient with me during our chat. It can be difficult communicating this way so I appreciate that he was able to understand my needs and help to correct the issue.