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So far it has been a bit difficult. Got help today from ROM and I hope it will be working as it should and Quickbooks does no longer double up my payments
I have recieved both really good service from support and some not so good, but today I got great support from ROM.
I haven't used the app yet, but I inquired about getting some help with the integration of QB with Shopify and Rafael was really helpful with resources that will go over before mapping the two together. So far so good! Thank you, Rafael!
Rafael has been very helpful when setting up the app. Very kind, a lot of patience and willingness. I recommend him. I am very happy with the configurations made
App is good. Lacks a couple features that could really make it robust, but for a smaller business or if you're just getting started it's more than enough and will provide you everything you need. Customer service has also been great every time we've needed/reached out to them.
Converting from one web host to another is difficult enough! Fortunately, Rafael made syncing my new data to QBO seamless and kept my historical data untouched! Love when something that looks like it will take a long time is complete and perfect in a few minutes. Thank you Rafael for taking such great care of us!
Ben was fantastic helping get our system ready for integration. He was with me step by step answering all questions to ensure the mapping was correct. We had to go back a few weeks to add additional sales orders and he was able to help with that as well! Thank you Ben,
I use this app to help me run my business and I was having trouble syncing my orders. Ronnie was very helpful! All of my questions were answered and I am very appreciative! Thank you Ronnie for helping me get more store setup properly.
Still new to this, trying to figure everything out but the service is excellent, i've had to use the Chat 2-3 times and every time its been so helpful ! BEN today was so helpful and also very patient ! Thank you
I was really having some issues getting my inventory to sync properly. I contacted support via email and BOOM here comes Ronnie to the rescue! I am up and running now! I love this app! I highly recommend it!