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This app is good, but there are definitely some things I would change especially regarding payments that happen at a later date that are not transferred to QB... but when there are issues with problem invoices that do not sync correctly, their chat feature has always helped me out. Dean today, was especially helpful in resolving my problem with a customer file that I had all mangled up!
I am in love with this app. It has simplified an annoyingly complex data entry process. And thank you Paul for helping me set it up. Fantastic customer service!
Troy was very helpful! Still some missing pieces to the puzzle but he got us all squared away for the most part!
I have only been using this app for a short time, but it is so worth it!!! We have encountered a few issues with the setup and issues that have come up since. But don't worry because they have one of the best tech supports I have dealt with. This time Vincent helped me understand why an issue was happening and he helped explain why its happening and what to do if it does happen again.
Very good support from Paul, helpful and quick to respond. Definitely knows what he's doing. Patient and solved the problem quickly.
Did our first sync over the weekend and had a few errors. This morning Rominick from Onesaas online support walk me through each error and fixed it easily. Now all my invoices are syncing flawlessly! Thank you to Onesaas and the support team at Onesaas which has been very professional, fast and easy to work with. This app saved us time and money, more small business owners should know about it.
Very helpful with support. Clarisse was great! We needed help syncing the orders through and they had it fixed in 5 minutes.
The app is very well made and simple to set up however I still needed a little more help. Ronnie was able to fix the issue for me and explain to me the root cause. It was a setup mistake on my end! Please reach out to the Quickbooks team they are very helpful!
Merci à Karol pour son aide lors de l'intégration de Shopify sur notre Quickbooks. Pas évident, pas toutes les options, mais une aide précieuse du chat
Was having some trouble with sync's from shopify and support was responsive and effective in resolving my problem. Karol did a great job helping me out.