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I am very happy with this app! I had no problems for the first year or so, then a small hiccup I needed help with came up. I contacted support, and Ben had the problem fixed within 2 minutes, amazing!
They have helped me with the integration and actually walked me through it step by step. THE BEST Customer service ever. Many thank to ROM and CLARISSE for being so amazing and patient. ROM waited for me to do the edits and then helped me to correctly sync the data.
This app has been a life safer for our small business. I did not expect such great quality from a free app - it is simple enough for me to setup on my own, and the bridge saves me HOURS of having to export or import data manually between Shopify and QBO.
Their customer service is absolutely top-notch. I reached out through chatbot for questions, and Ronnie who was super a patience and wonderful guided me through to solution step by step. I truly appreciate Ronnie's help and can't recommend this app enough!
App does a great job keeping our Shopify and QBO synced. When there is an error, it alerts you. I had troubled figuring out why a couple of orders were not syncing, and for the first time ever...I was contacted by customer support. Sherwin noticed that a couple of orders were not syncing, and HE started a chat with me to fix it!
Ben was a great help to me today when I was having problems with integration to Quickbooks. He quickly identified the problem and gave me some options on ways to fix it.
Nick was very helpful. great service.
NICK, was great. Went above and beyond and notified me of an issue with my products and how to fix. I was aware of but hadn't looked into fixing it yet, so his suggestion was very timely.
David provided Quick and Awesome chat support - thank you!
I had the pleasure of chatting with David regarding a system error message I received. David was so pleasant, explained the issue, and solved it quickly and efficiently - so crucial during a busy work day. Thank you David!
I am using Quickbooks Online with a POS Shopify and had trouble with syncing the two using the Application QuickBooks Connector which is QuickBooks Online Global on Shopify. I"'ve had some trouble with the syncing and tried the chat to figure it out. Sherwin was my helper and he was amazing. He fixed all my issues! I'm relieved to have the syncing issues gone.