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Thank you Rom for helping! He got the errors fixed fast and painlessly for us.
The first time interacting with the support, Ben took ownership of the problem and got it fixed. No pointing of fingers, very refreshing, well done.
David was a great help! Quick, friendly, and knowledgeable. He was able to walk me through the errors efficiently. Thank you!
I had an issue synching some transactions from my Shopify store to Quickbooks Online. Sherwin asked my chat and resolved my issue in seconds. It has to be one of the quickest and easiest customer service calls on record. Thanks Sherwin for being a superstar.
OneSaas support chats are awesome. I'm connected with a support specialist within minutes (at most) and they are always helpful. Sherwin resolved our problem in short order just today.
Overall a great app. Customer support is excellent when you have problems as well. It's a little hard to get it all set up correctly but it saves a lot of time when you do.
Great app, big time saver. Lori was a huge help getting a few things worked out in mapping to my quickbooks. Amazing when you can find someone who is more than willing to help and offers knowledge and solutions that make a small business owner's life easier. Super grateful, Lori!
I love this app! Syncs my Shopify and Quickbooks and literally cuts my paperwork in half. Whenever I have an issue or question, they are super quick to respond and figure it out. Amazing! Because I do not get that attention or timeliness from other apps and services.
Shout out to Ronnie! He fixed a very specific and individual issue for us today. THANK YOU
Troy in support was brilliant with his help. highly advise anyone to use this app as they are a company worth supporting. Very good product and backup service
This app makes it so much easier to track my sales and orders in QBO! Ran into a few minor issues with syncing, but Sherwin helped take care of these for me! Thank you, Sherwin!