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Ben was super helpful about issues we experienced, and acting really fast. Great support for this app!
There's quite a lot to the app, but the support is first class. I've used their live chat today, and I've had quick replies and questions thoroughly answered by Lori who really understands the product. She helped me about a problem we were having with PayPal, she identified the issue and provided a solution, and set up a support ticket so I could share the solution with out book keeper. I can't see why you wouldn't use this app if you use QuickBooks, it makes life easier.
Great support team! ROM assisted me! Everything was done incredibly fast and efficient! As well as answered all of my doubts with the software!
Rominick is the best. He helped me a lot guiding me through the App and setting up the Custom Transaction Number.
Thanks!
App works great and customer service is awesome. Thank you Karol & Benielle for helping us quickly and efficiently.
Sherwin was very helpful and looking forward to using this app! Again, thank you for the help! The last app we used was not our favorite
I recently started using this app and the support received from Ronnie was quick and helpful. Will try more features in future and update rating accordingly
Great app - really saves me time on my accounting. I had a few issues and Rom helped me right away.
Easy to use and I have really enjoyed the customer service experience with the developers of this app. Karol really saved the day by walking me through some troubleshooting and helping me by merging items which saved me hours of time manually entering some older items that weren't syncing. She was super sweet and understood my needs right away. I do wish the connector would allow for discounts to be populated as product/service items to break down discounts for reporting purposes.
Customer support is 10/10, LORI is boss. Quick to answer chatbot and found relevant articles I could reference AND addressed all my concerns. Thanks for making it an easy process!