Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
March 30, 2023

Amazing service every time I have any issues. Was most recently helped out by David who quickly addressed the issues I was having. Highly recommended!

Time spent using app: 3 months
March 30, 2023

I've been using Quickbooks for years very successfully. Now I have a Shopify store this sync facility is such a time saver!

I did have one minor issue with the setup, but the chat window opened, saw I was having a problem, and all was resolved with the help of the agent, Rom, in less than two minutes.

Fishnets & Feathers
United Kingdom
Time spent using app: 4 months
Edited March 30, 2023

SHERWIN was knowledgeable, patient and helpful whilst helping us set up the connection between our two shops and QBO. We couldn't have done it with confidence without their help. Thank you, Sherwin :)

Creek at Blakeney
United Kingdom
Time spent using app: 30 minutes
March 29, 2023

Dean was so so helpful in making sure our Shopify data was syncing correctly into our QBO file. Super grateful for his professionalism and knowledge on the subject.

Liquid Core Store
United States
Time spent using app: About 1 year
March 29, 2023

Great overview of our income and expenses, which allows us to better analyze our business performance. Also received top-notch support from ROM!

Parvus Wallets™
Time spent using app: About 1 month
March 28, 2023

I had a workflow issue that Troy fixed so easily! He was quick, very friendly over chat, and I was impressed!

Together We Bake
United States
Time spent using app: Almost 2 years
March 28, 2023

Overall a great app. Customer support is excellent when you have problems as well. It's a little hard to get it all set up correctly but it saves a lot of time when you do.

United States
Time spent using app: Over 1 year
March 28, 2023

I had some issues with connector and my products were not syncing, but Clarisse helped me out, and my problem was solved.

GRP Rugs
Time spent using app: 1 day
March 28, 2023

I had an issue with connector today and I reached out to the customer service for help. Luckily I got connected to ROM and let me tell you it was the best customer service experience I ever had. The patience, the detailed instructions, the dedication to help. This experience really made my day and I'm thankful for Rom's help.

Face Facts Lebanon
Time spent using app: About 2 months
March 28, 2023

I had issues with syncing between Shopify and QBO and Sherwin from connector jumped on to help. He was so fast and so helpful. He solved all my issues and he even educated me on a few points to do with connector and QBO. Once finished he gave me some links to QBO for me to learn more. Great help!

Neon Icons
Time spent using app: 12 days