Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic data syncing between Shopify and QuickBooks Online, reducing manual data entry and saving time. It's user-friendly and ideal for small businesses. The app's performance is reliable and the customer service is exceptional, with the support team often going above and beyond. The chat feature is also valued for providing quick help. Additionally, the app is free, making it even more attractive for small businesses.

July 21, 2021

I had trouble with the automatic synchronization which could be a huge problem when people order online... It barely took a minute for Sherwin to answer me on the chat and they were amazing at finding the problem and taking care of it for me! Truly one of the best customer service I've dealt with!

Coeur de Mailles
Canada
10 months using the app
May 7, 2022

I struggled with figuring out some details and then hopped on a chat with Lori. Lori was incredibly helpful, efficient, and able to help me with all my (existing) issues!

Gourmet Pens Shop
Canada
10 months using the app
December 29, 2021

this app saved my life and sherwin was so supportive, super greatful and so happy that this app exist, will save us s much time

Elli Junior
United Arab Emirates
10 months using the app
November 15, 2021

This app is saving me so much time, and the online chat help is actually helpful. My Customer Support person Sherwin hand held me through all the steps required to get my Shopify story synced up with Quickbooks. I only wish that I had taken the steps to do this from the get-go. Thank you Thank you Thank you!!!

The Wolf Moon
Canada
10 months using the app
Edited August 2, 2023

Needed help to resync my QUickbook app with shopify and Sherwin is a Godsend. He is very professional and effective. I have a pleasant experience today.

Stanhope Chesterfields Home Funiture
Singapore
10 months using the app
December 15, 2022

Karol from customer service solved multiple sync issues within a short amount of time and with good communication. great product will continue to recommend it to all shopify sellers.

HYSPECS EYEWEAR
Canada
10 months using the app
Edited January 17, 2023

Would love to see some of the syncing workflows go both ways (Shopify to QBO and QBO to Shopify) but the app really does accomplish a lot of things we need it to already. Troy and Sherwin both were super helpful in resolving the issues I had too.

Aces Fuel Injection
United States
10 months using the app
Edited January 27, 2022

We use the app to connect Shopify POS to QB. TROY at the support / help desk was really helpful and very accessible via the chat feature in fixing some syncing issues we had. He did it so quickly and cleared up our other issues that he saw before I had a chance to ask him to help with them as well! Had some follow up issues and CLARISSE cleared things up very quickly and showed a lot of patience in dealing with my issues! The Chat feature is really great and CLARISSE was very knowledgable about solving my issues Just had a chat with RONNIE. Super patient and helpful and great at explaining order flow vs payment workflow to me. I inadvertently caused an error in the sync process due to a change in the payout mapping that I made. RONNIE resolved my issue and really helped me to understand what the mapping meant. Very grateful to have RONNIE help me!

HKIS Dragon Shop
Hong Kong SAR
10 months using the app
Edited July 16, 2023

J’ai reçu un excellent service de la part de TROY de OneSaaS pour QuickBooks. Il m’a aider à résoudre des erreurs de synchronisation. Vraiment super

Créations Gueule de bois
Canada
10 months using the app
Edited March 2, 2023

I was having challenges with the setup. Rafael kindly explained to me how this app was different from what I had used before. He also looked at my configuration to confirm everything looked good and that I shouldn't have any problems going forward. Thank you, Rafael!!

Ben was able to help me on a more recent issue. Thank you, Ben!

Didi Bahini Fair Trade
Canada
9 months using the app