QuickBooks Online Global , 1,705 reviews

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
    1.6K
  • 7% of ratings are 4 stars
    116
  • 1% of ratings are 3 stars
    10
  • 0% of ratings are 2 stars
    6
  • 1% of ratings are 1 stars
    21
March 15, 2023

Exceptional customer service was received from Lori and her team as they quickly added my country so I was able to successfully connect my store to my QB account. Highly recommend for the convenience and efficiency!

Ivy + Rue
Trinidad & Tobago
Time spent using app: About 18 hours
March 15, 2023

David was an excellent help when setting up Shopify/QB integration, and I know he will be a good resource if I have questions in the future.

DripFit
Canada
Time spent using app: 39 minutes
March 15, 2023

Excellent customer support by Mr Rom,
I would recommend him as he solved all of my issues very promptly

Black Ink Pakistan
Pakistan
Time spent using app: 14 days
March 15, 2023

Excellent service and support by Sherwin. The app saves so much time and is vital to communicate between QuickBooks and Shopify.

Little-Persia
United Kingdom
Time spent using app: 4 days
March 15, 2023

Excellent service and support by Sherwin. The app saves so much time and is vital to communicate between QuickBooks and Shopify.

Little-Persia
United Kingdom
Time spent using app: 4 days
March 14, 2023

There was an email stating a workflow problem, and being a newbie, I didn't know what that meant exactly. I was able to connect with Quickbook supports, and the customer service agent Ronnie was a tremendous help.
I was under the impression once I added all my tax information, that would be it, however, I had to go to the app and set taxes there as well, which is missing information upon setting up the app integration. As a newbie, this wasn't very clear as to why my transactions were not integrating.
It was really a quick fix.
Also having a customer support agent, Ronnie at midnight after my night job, working on my side job before I relaunch was an incredible surprise. I am super grateful for the support of Ronnie. Ronnie was very patient, informative, and professional and we resolved matters quickly. I even learned from the experience. Bravo! It's a great app, and definitely an asset for business to have that integration.

ESPĒ
Canada
Time spent using app: 6 days
March 13, 2023

Sherwin was very helpful and sorted out an issue of sales receipts vs sales invoices seemlessly! Excellent integration and service thanks guys!

Medistock Medical Supplies
United Kingdom
Time spent using app: 4 months
March 13, 2023

great service! ROM is patient and helpful, fix the inventory issue quick. will recommend to my friends to use this app. Thank you very much!

KingsBottle.com.au
Australia
Time spent using app: 22 days
March 13, 2023

Sherwin was an absolute super star, knowledgeable, quick at resolving my issues, and polite and professional throughout. I would 100% recommend this service to every QBO user.

m.a.d.e.
United Kingdom
Time spent using app: 6 months
March 13, 2023

Great service from Rom! He's always very helpful and quick to respond to my queries! Thanks for all the help

Blushproof
South Africa
Time spent using app: 11 months