Reviews (2,758)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

January 4, 2024

I am very happy with this app! I had no problems for the first year or so, then a small hiccup I needed help with came up. I contacted support, and Ben had the problem fixed within 2 minutes, amazing!

ReFasten
Canada
About 2 years using the app
Edited July 18, 2024

They have helped me with the integration and actually walked me through it step by step. THE BEST Customer service ever. Many thank to ROM and CLARISSE for being so amazing and patient. ROM waited for me to do the edits and then helped me to correctly sync the data.

Voltaat
Qatar
Almost 3 years using the app
June 25, 2024

Nick was very helpful. great service.

ScenicSips
Canada
11 days using the app
March 5, 2024

This app has been a life safer for our small business. I did not expect such great quality from a free app - it is simple enough for me to setup on my own, and the bridge saves me HOURS of having to export or import data manually between Shopify and QBO.
Their customer service is absolutely top-notch. I reached out through chatbot for questions, and Ronnie who was super a patience and wonderful guided me through to solution step by step. I truly appreciate Ronnie's help and can't recommend this app enough!

NutriHive.ca
Canada
3 months using the app
April 5, 2024

App does a great job keeping our Shopify and QBO synced. When there is an error, it alerts you. I had troubled figuring out why a couple of orders were not syncing, and for the first time ever...I was contacted by customer support. Sherwin noticed that a couple of orders were not syncing, and HE started a chat with me to fix it!

Graze & Gather
Canada
About 2 months using the app
April 5, 2024

Ben was a great help to me today when I was having problems with integration to Quickbooks. He quickly identified the problem and gave me some options on ways to fix it.

Hidden Scotland
United Kingdom
6 months using the app
March 15, 2024

NICK, was great. Went above and beyond and notified me of an issue with my products and how to fix. I was aware of but hadn't looked into fixing it yet, so his suggestion was very timely.

Dimples Hair
United States
Almost 4 years using the app
May 30, 2024

David provided Quick and Awesome chat support - thank you!

Toolceptions
United States
About 2 years using the app
July 5, 2024

Service de Sherwin impeccable!!
1 heure ne ligne avec moi pour régler mon probleme :)
Il m'a suivi à toutes les étapes !!

Merci

Cuisine du Domaine
Canada
Almost 2 years using the app
January 4, 2024

I had the pleasure of chatting with David regarding a system error message I received. David was so pleasant, explained the issue, and solved it quickly and efficiently - so crucial during a busy work day. Thank you David!

Evolve Medical Inc.
Canada
Almost 2 years using the app