Reviews (2,761)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient Shopify sales integration, enhancing accounting processes and saving time. It offers cost-effective premium features, flexible synchronization options, and reliable historical data integration. The performance and data syncing are consistently praised, along with responsive and effective customer support, especially the live chat for immediate assistance.

March 12, 2024

Nick was super helpful and solved my issue quickly. This app is a god sent as it allows me to connect both my Shopify sites to my QB file that syncs the correct inventory levels.

CUP O FLORA
Australia
Almost 3 years using the app
March 25, 2024

I've been using this app for a year now since my client moved their online shop to Shopify. It works very well and considering the tens of thousand of sales being brought across I get minimal amounts of errors. On the rare occasions that I've had to use support I've also found them very helpful and get any problems I've had sorted very quickly. I particularly want to mention Nick who helped me out this morning with a syncing issue.

Baby Elegance
Ireland
About 2 years using the app
Edited April 14, 2019

Very happy with the service One Saas provides. Means my stock levels are continuously kept up to ate between my website/online shop & accounting system.
Also huge thanks to Marck & Hazel for their support/help when needed.

ANKY Australia
Australia
Over 6 years using the app
Intuit replied April 14, 2019

Hi ANKY Australia,
Thanks for the great review of OneSaas!
We're thrilled to free up your time by having stock levels automatically updating between your online shop and accounting system.
If you're interested in having your business success featured on our website and social media send a quick email to marketing@onesaas.com - looking forward to hearing from you.

April 18, 2024

SHERWIN helped me two times in the last two days, quick response and good support. He was able to help me quickly ! Thanks again.

Astronomy Plus
Canada
8 months using the app
April 17, 2019

I use this app to sync my orders to QBO and it works really well. When I have a question or issue, the customer service can always help. I've worked with Rafael, Hazel and Johnny and they were great!

Dona Jo, Inc.
United States
Over 6 years using the app
Intuit replied April 17, 2019

Hi Ashley, thanks for the kind words! It's great to hear that OneSaas has helped your business, and that our customer support team has been useful to you! 

If you're interested in having your business success featured on our website and social media, send a quick email to marketing@onesaas.com - looking forward to hearing from you!

April 10, 2017

Josh fixed some issues and then all the orders came through. Excellent service

Winecentral
New Zealand
Over 6 years using the app
February 28, 2024

David was really polite and managed to solve the connection issue straight away.

Thank you again David

Highland Soaps Co. B2B
United Kingdom
Over 3 years using the app
April 17, 2019

Una app muy completa. Si necesitas ayuda o te surge algún problema en ella, puedes contactar con el centro de ayuda y enseguida algún agente muy profesional y amable como Adela te ayudará a solucionarlo.

Caladan Store - Palma De Mallorca
Spain
About 6 years using the app
Intuit replied April 18, 2019

Hi Kathrin, thank you kindly for your review, Adela and our team of OneSaas customer support champions are always pleased to assist you! 

If you're interested in having your business success featured on our website and social media, please send a quick email to marketing@onesaas.com . Hope to hear from you soon!

March 28, 2024

This app is exactly what we needed to integrate our shopify sales into our QBO accounting. When I had an issue, I reached out the support chat and Sherwin immediately was able to resolve it and explain how to avoid future problems. A few days later, I had a question and Dean from support was awesome too. So glad to have this for our small business!

Beach Pebbles Direct
United States
Almost 2 years using the app
June 27, 2024

LORI was just amazing customer service. Im not sure about every rep but she was just incredible. Thanks for all your help!

Champs Luggage
Canada
About 2 hours using the app