Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic data syncing between Shopify and QuickBooks Online, reducing manual data entry and saving time. It's user-friendly and ideal for small businesses. The app's performance is reliable and the customer service is exceptional, with the support team often going above and beyond. The chat feature is also valued for providing quick help. Additionally, the app is free, making it even more attractive for small businesses.

March 14, 2022

I can't sing the praises enough of the support person I was aligned with to help us with our OneSaas integration. His name was Vincent and all I can say is he was amazing. He went above and beyond... and then beyond again... the call of service to assist with our very specific issues in the setup process. Courteous, thorough, knowledgeable, and super helpful at every point, he took the time with every question we proposed to get us the right answers in order to have a smooth integration. Honestly, he his work ethic is rare these days and he so needs to be applauded for it. QBO/OneSaas is so very lucky to have them on their team! I would rate the app at 3 for its confusing setup process and lack of clear cut guidance, but am giving it a 5 only because of Vincent's great support!

VIA VTG VOX POP
United States
Almost 2 years using the app
April 21, 2022

I had some troubles syncing my informations, but the rep Dean was SOOO helpful. He's my new bestfriend! Very good app!

Bébé Jules
Canada
Almost 2 years using the app
April 12, 2023

Great service from Rafeal! Addressed my issue and fixed one thing before I even noticed it was a problem. Thanks Rafeal!

motherlove ferments
Canada
Almost 2 years using the app
Edited April 9, 2024

This is the exact app we needed to sync our Shopify data with QBO. There is a good amount of control so you can set exactly what and when it get's synced over. We are able to just sync unpaid orders in Shopify so we are able to invoice in QBO. When I had an issue with the connector showing an error I used the live chat support and Clarisse was able to quickly fix my issue. Would recommend.

Update: Needed help again and David was able to fix our issue in less than an hour of writing an email.

Concrete Countertop Solutions
United States
Almost 2 years using the app
March 28, 2023

I had a workflow issue that Troy fixed so easily! He was quick, very friendly over chat, and I was impressed!

Together We Bake
United States
Almost 2 years using the app
March 17, 2022

We use this app to bring a portion of our transactions (filter out Amazon) into Quickbooks. It makes all the entries for sales as well as Shopify fees. Super handy. When I ran into a challenge, Ronnie was very helpful and we got it resolved in only a minute or so.

Pillow-Fight
United States
Almost 2 years using the app
March 30, 2022

This app saves me a lot of work and time when it comes to my small business books. Ronnie was a huge help in solving my issue. He was friendly and very knowledgeable, resulting in a quick fix!

Bow-n-Babes
United States
Almost 2 years using the app
May 5, 2020

Thank you Hazel for your help! You help me to solve my issues
Very fast service
They answer all my questions

Locksmith Keyless
United States
Almost 2 years using the app
March 28, 2022

Great app that works as needed. Support is quick and efficient (special mention to Vincent) to understand and fix the issues we might face.

Vedana
France
Almost 2 years using the app
Edited March 11, 2024

Sherwin was very helpful and helped me clear an error message quickly. It was great customer service.

Council of 101 Orlando
United States
Almost 2 years using the app