QuickBooks Online Global

There was an email stating a workflow problem, and being a newbie, I didn't know what that meant exactly. I was able to connect with Quickbook supports, and the customer service agent Ronnie was a tremendous help.
I was under the impression once I added all my tax information, that would be it, however, I had to go to the app and set taxes there as well, which is missing information upon setting up the app integration. As a newbie, this wasn't very clear as to why my transactions were not integrating.
It was really a quick fix.
Also having a customer support agent, Ronnie at midnight after my night job, working on my side job before I relaunch was an incredible surprise. I am super grateful for the support of Ronnie. Ronnie was very patient, informative, and professional and we resolved matters quickly. I even learned from the experience. Bravo! It's a great app, and definitely an asset for business to have that integration.

Even though it says this app isn't compatible with my shop, I've had it installed for awhile now. It's not the easiest thing to configure, and for awhile I had daily error notifications that I could not fix, making a bit of a mess in QBO for me. I finally reached out to customer service for help after my accountant couldn't determine the issue or fix. I gave them access to my shop and they configured everything for me and then when I had another error message, they fixed that as well. I'm super pleased with the help they've provided me, and the app service overall. If you're using QBO and Shopify, this is a great solution.

I recently had the pleasure of working with ROM to set up OneSaaS for QuickBooks. ROM was extremely knowledgeable and helpful throughout the process. He took the time to understand my needs and to explain the different options available to me. He also made sure that I was comfortable with the setup before he left.

I was particularly impressed with ROM's patience and attention to detail. He was willing to answer all of my questions, no matter how small. He also took the time to make sure that everything was set up correctly.

As a result of ROM's help, I was able to set up OneSaaS for QuickBooks quickly and easily. I am now confident that I am using the best possible solution for my business.

I highly recommend ROM to anyone who is looking for help with QuickBooks or OneSaaS. He is a knowledgeable and experienced professional who will take the time to understand your needs and to help you get the most out of your software.

I am confident that I would not have been able to set up OneSaaS for QuickBooks without ROM's help. He is a valuable asset to any business that is looking to improve its accounting processes.

Sherwin was an absolute GEM! He was so very patient with me and helped walk me thru the entire process! Made changes when something wasn't quite like I needed it, extremely knowledgeable, and just a joy to work with!! I am very hopeful that this app will be everything that I need to sync Shopify POS with Quickbooks Online. I am coming from the world of Quickbooks POS with Quickbooks Desktop as our system for the past 15 years, I was getting quite frustrated with Quickbooks for doing away with their POS system and recommending Shopify POS, as they were not talking to each other in the way I was used to with everything just happening in the background with me not having to do journal entries or any extra work to keep my books in order with the old system. I believe we have almost everything syncing close to the way it used to and I will only have a slight learning curve to adjust to. :) I am very happy and pleased!!! THANK YOU so very much Sherwin and team!!!

Today I got to experience the online chat and let me tell you- this was unexpected. Sherwin was amazing and super helpful in every way possible. Instantly found the issue and made sure each decision and change was explained properly and brought it down to regular people lingo. If there were more stars I would give more. Wish I did this earlier! Thanks so much for the help!