QuickBooks Online Global

Working with Francis was an absolute game-changer. I’ve dealt with many support teams over the years, but Francis stands out as one of the most knowledgeable, responsive, and genuinely helpful agents I’ve ever worked with.

From start to finish, Francis took the time to fully understand the unique setup of our Shopify store and how we needed it to sync with QuickBooks Online. He walked me through every step with clarity and patience—even anticipating potential issues before they came up. When we ran into integration hiccups, Francis didn’t just provide answers—he provided solutions, fast.

Thanks to his help, our QBO sync is now running flawlessly, saving us hours of manual work and ensuring our financials are accurate and up-to-date. It’s rare to find this level of professionalism and care in support.

If every SaaS company had a Francis, support would never be a pain point again. Absolute 10/10 experience. Thank you!

This app has been a huge timesaver for our business. And any time we need help their support is great. Sherwin was a huge help today, just to make sure that the new items we added were syncing over properly.

Its literally 10pm. I'm absolutely stuck and I have an issue with the sync from my shopify store to quick books. I'm still getting used to quick books so Im a little out of my depth. I fired a message in chat expecting not to hear back or get an AI bot and I get a response from Nick. He found the issue straight away and spent 15 mins helping taking time to assist. As a small business I am trying hard to do everything myself and Nick just sorted something that I thought was going to take ages to correct. The app is so easy and simple to use, customer support is amazing. Thank you so much Nick.

I've used this app for a few years now to manage sales receipts in Quickbooks Online. I recently had an issue where my Shopify disconnected and my settings were lost. Thankfully, Ben was super helpful in getting everything back how it needed to be in record time! Thank you for the great customer support.

Thank you Francis! The customer service on this Shopify to Quickbooks app is accessible, extremely helpful and show a well experienced crew there! I have tried the Intuit to Shopify connector app and did not have success so returned to OneSaas and am completely happy. I have been using them since 2017 for my previous website. Way to go OneSaas team!! Thank you Francis for taking the time to help my transition back to ONeSaas to be pleasant and accurate! I reallt appreciate you!