QuickBooks Online Global

We recently installed this for our main store. Tech support started really well, but we soon hit the limits of their or their Bot's capabilities. We, like many stores, have D2C, B2B, and POS customers. The app is not capable of handling all three. You have to choose one which totally messes up your accounting. In today's world, how many stores operate on a single channel? We have tried to escalate the issue and have been given the runaround for two weeks now.

Worked with JASMIN on the QBO shopify connector app as there were syncing issues and she resolved it as there were conflicting settings in the programs. She found where the problem was and everything is good to go now.

Francis delivered the kind of support every business owner hopes for. I was dealing with a stubborn sync issue between Shopify and QuickBooks that was blocking invoices, and despite all the usual fixes on my end, nothing was working. Francis immediately understood the root cause, handled it without any runaround, and refreshed the internal mappings so the transactions synced perfectly.

What stood out most was the confidence and clarity in their approach. No fluff, no guessing — just a quick diagnosis, a clear explanation, and a clean fix. It saved me a lot of time and kept my accounting workflow running smoothly.

Excellent support, and truly appreciated.