Qikify Upsell & Cross‑sell
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better out there, i was using the app for upsell was free for a while..but they charged me to use now without notice, only that my feature is now on a premium plan..not great, changed and uninstalled the day i found out i was charged.
Hi team,
We are so sorry for your experience.
Regarding the charge, we would like to clarify a bit: when you subscribe to our paid plan, there is a popup to inform you that the subscription will be charged automatically for each cycle after the trial ends, and you must approve the charge in order to upgrade to the paid plan.
Once again, we sincerely apologize for the inconvenience and any confusion caused. We seek your understanding.
I had a little confusion about upsells and spent many hours trying to fix it but I their customer service did their best to help me and explain what I was doing wrong. I think it’s a great app that def can boost sales.
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
Amazing customer service! The support team helped me set up and customize the upsell bundle so it displays exactly how I wanted. They were responsive and went above and beyond to ensure everything runs smoothly. The app works great and adds real value to my store. A big thank you!
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
The app is very easy to use and the team helped me quickly when I needed them. I recommend !!
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
The app did exactly what it said it would do straight out of the box. Once we implemented, we asked for a few tweaks to the way products and pricing were displayed on our site; things outside of what we could control in the admin. The app devs were very responsive and quick to implement our requests. 10/10 - I would use them again!
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
The app is great and the support team, especially Miley, has been fantastic. I think our customers will love the ease of adding free gifts (in our case pdf knitting patterns for the yarn we sell) and that it will increase our sales.
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
Perfect App for Upsell and Crosssell!
So many different options - here you will surely find an option for you too.
We love it!
Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.
Cheers!
Absolutely love this app. It is really easy to use, has increased my customer spend and their support is extremely efficient and helpful.
I highly recommend adding this app to your store.
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
I won't use this app anymore.
I recently discovered a pricing discrepancy on your platform. The price changed from 19.9 to 9.9, but I still have to pay the original 19.9 amount. I discovered this price change myself and your team did not inform me.
I reached out to your support team to request a refund for the difference, but the response I received indicated that the case had been reported to a higher department for a thorough review. However, several days have passed without any resolution, which makes me feel that my case is not being prioritized.
I believe in the importance of honesty and transparency, especially in matters involving customer charges.
Hi team,
We are so sorry for your experience.
Regarding the charge for the new pricing plan, please let us clarify it a bit: If the new pricing plan is applied, you might need to subscribe to the new paid plan in order to apply the new charge.
When you contact our team about the pricing, our support team needs to consult your case with a higher department in order to send you a refund. We also refunded and responded to you within one day after receiving your report.
Once again, we sincerely apologize for the inconvenience and any confusion caused. We seek your understanding.
Great app for what we need and assistance is quick and replies to all question you have. 4 star, now, since we just have the offer online, so want to see what it does.
Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
If there is anything we could help you to increase your satisfaction with our app, please don’t hesitate to contact our support team at support.qikify.com.
Cheers!
