Qikify Upsell & Cross‑sell
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Recenzje (625)
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Według oceny
Great App, amazing customer support. The App is easy to install and use. We used a way more expensive app before qikify and we are very pleased with what is possible with qikify. It was definitley the right decision to switch. The customer support is amazing, they answer very fast and they are very open to do changes that we can not make ourselves.
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
Great app and amazing customer support.
We needed to make some minor adjustments to the design, and the response was always fast. They did everything they could to make it look exactly how we had envisioned. I can totally recommend "qikify Slide Cart, Sticky Cart" as well as "qikify Upsell BOGO & Free Gift."
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
GOOD:
- customer support is responsive
- app is a jack of all trades for basic promos
- priced competitively
FRUSTRATIONS:
- Promos with large holes in functionality. Ex: The gift with purchase function does not add gift to cart if customer skips cart and goes straight to checkout.
Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
If there is anything we could help you increase your satisfaction with our app, please don’t hesitate to contact our support team at support.qikify.com.
Cheers!
Sehr gute APP habe schon einige Verkäufe dadurch
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
The app did exactly what it said it would do straight out of the box. Once we implemented, we asked for a few tweaks to the way products and pricing were displayed on our site; things outside of what we could control in the admin. The app devs were very responsive and quick to implement our requests. 10/10 - I would use them again!
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
I was trying to setup bogo offer on my shopify store and had some configuration issues with pop-up. Miley was very supportive and was able to quickly fix the code in the backend to enable pop-up. Post that we worked some customization to improve the visibility of BOGO offer and she was patient enough to explain and provide some snapshots to create a nice pop-up with offers. Thank you for the 5 star support!! Really appreciate it.
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
Really great app - I highly recommend using this instead of any "bundle" app! I tried so many different apps, for years and finally - this is the solution. I was frustrated that most apps create a new sku when offering a discount on a bundle of products.. Instead - UPSELLING is the way to go. This app is simple, easy to use, has a fair price, and fits with my branding perfectly. Using it for a variety of promos, and I'm happy to have so many opportunities to clearly share savings with customers now. Support is always quick & helpful, they even added a few custom tweaks for me!
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
I won't use this app anymore.
I recently discovered a pricing discrepancy on your platform. The price changed from 19.9 to 9.9, but I still have to pay the original 19.9 amount. I discovered this price change myself and your team did not inform me.
I reached out to your support team to request a refund for the difference, but the response I received indicated that the case had been reported to a higher department for a thorough review. However, several days have passed without any resolution, which makes me feel that my case is not being prioritized.
I believe in the importance of honesty and transparency, especially in matters involving customer charges.
Hi team,
We are so sorry for your experience.
Regarding the charge for the new pricing plan, please let us clarify it a bit: If the new pricing plan is applied, you might need to subscribe to the new paid plan in order to apply the new charge.
When you contact our team about the pricing, our support team needs to consult your case with a higher department in order to send you a refund. We also refunded and responded to you within one day after receiving your report.
Once again, we sincerely apologize for the inconvenience and any confusion caused. We seek your understanding.
This is a great app when you want to let customers choose their free gift or recommend bundle products. The design is clean and easy to use. What’s more important is that they respond to feedback and questions incredibly quickly (I honestly thought they were awake 24/7), which makes me optimistic about the future of this app. There are still some features I would like them to add, but I already think it’s a great app.
Hi there,
We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.
We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.
If you ever need anything in the future, please don't hesitate to reach out.
Thanks again,
Qikify Team
better out there, i was using the app for upsell was free for a while..but they charged me to use now without notice, only that my feature is now on a premium plan..not great, changed and uninstalled the day i found out i was charged.
Hi team,
We are so sorry for your experience.
Regarding the charge, we would like to clarify a bit: when you subscribe to our paid plan, there is a popup to inform you that the subscription will be charged automatically for each cycle after the trial ends, and you must approve the charge in order to upgrade to the paid plan.
Once again, we sincerely apologize for the inconvenience and any confusion caused. We seek your understanding.
