Qikink Print on Demand

I'd like to give anyone looking a detailed view:

1. Product and print quality is fine (that's all the 2 stars are for).

2. Until May 2026, products dispatched within 1-3 days of order, which is acceptable if not great. June onwards, however, every order takes 5-6 days. Our median dispatch time from order to dispatch has been 5.7 days in this 2 month period. Add another 5-7 days for delivery. This means customers get orders 10-14 days later and half of it is just dispatch lead time! Ridiculous. Have been hearing about "machinery issue" for 2 months now. T-shirt printing machinery is not that complicated.

3. Support is horrendous (even after become their top tier customer where they allot dedicated customer rep). A dedicated customer rep doesn't help if they are not empowered and untrained at their job. And no matter how many issues and problems occur, they refuse to get on a phone call with you or explain the situation. There is literally no way to call them and have a conversation. Even the lowest level of support won't answer a phone call.

4. Quality control is essentially non-existent. We've had 3-product orders ship with only one tee in it. When asked to correct it, they shipped one more. Still missing a third. That's the level of ridiculousness they operate at. My staff faces a hundred such issues.

5. One expects a bit of professionalism in a B2B business. A respect for fellow businesses. What do they do? Increase prices by 20-30 rs every couple of months. In the 1.5 years we've been operating, prices are up about ~30%. Not even a notification. Constant silent changes to economics on the backend.

6. Horrendous logistics management. Won't do NDR. Fake non-delivery and such very common. High logistics rate.

Use them for trying new designs out. However, a service this unprofessional and bad at what they do is not appropriate to scale with.

Mixed experience!!! Good POD platform, but needs major improvements in consistency and reliability.

Product quality and service can be strong, but recurring issues make it unreliable for scaling businesses.

# Product quality: Generally good, but we’ve received incorrect products with lower GSM. Even with clear proof, issues are not always acknowledged or resolved properly, which impacts brand consistency.

# Stock availability: Frequent stock-outs and unreliable restock dates make planning difficult. Many listed restocks simply don’t happen as scheduled.

# Mockups: Poor quality, especially for mugs and tumblers, and not suitable for professional storefronts. Despite repeated feedback, there has been little to no improvement.

# Customer support: Response times are fast, especially after becoming an Elite Store, and there has been some improvement. However, responses are often generic and don’t always lead to real resolution.

# Courier services: One of the biggest issues. Limited options (mainly Delhivery and Blue Dart) with frequent delivery failures, incorrect “not available” statuses, and unattempted pickups. This leads to unnecessary RTOs and repeated shipping charges, which is unfair. There should be a clear system to reverse charges when couriers fail to attempt delivery.

# Product range & fit (important concern): The product range is still heavily focused on men, whereas many stores are primarily focused on women’s wear. The current offerings do not always translate well into proper women-friendly fits. For example, unisex oversized T-shirts are extremely baggy and do not suit women’s body shapes or expected fit standards. There is a clear need to improve sizing and garment fitting for women-focused brands. We have tried approaching Qikink several times to develop a more women body–friendly oversized T-shirt fit, but have not received any genuine response or solution.

# Additional need: Express shipping options (2–3 day delivery with extra charges) would be a valuable upgrade.

# Overall: Qikink is a solid POD platform with potential, and support has improved after becoming an Elite Store. However, it still needs serious improvements in product consistency, stock accuracy, mockup quality, support resolution, courier reliability, and women-focused product fit and sizing.

# Good platform, but not yet consistently reliable for end-to-end fulfilment.

No use of support, they won't resolve anything howmuch ever you are behind them. It's completely waste of time, you will never be able to focus on business due to their flaws you will have to loose your money. They intentionally delay dispatch(after courier came and left). You won't get any benifit even at high scale. Would recommened always figureout a vendor who gives benifits both sides growth. One more biggest thing to mention is the founder is least bothered about anything even if you reachout mutiple times. Their rush order feature is biggest money game, they intentionally delay regular orders so that you opt for Rush feature even that they won't commit for delivery and it's directly taking your profit margin and going to their acocunts.