Qpien ‑ Helpdesk & Live Chat

Name: Qpien ‑ Helpdesk & Live Chat
Brand: Qpien
Rating: 5 (1 reviews)

From $24/month. 14-day free trial. Additional charges may apply.

Rating (5.0)

Reviews

Developer

Qpien

All-in-one customer support, service and helpdesk platform

All-In-One Customer Service, Helpdesk, Live Chat & Instagram

About this app

Launched

December 12, 2022

Languages

English

All-in-one customer service platform designed for ecommerce - Live Chat, WhatsApp, Instagram and FB

Qpien is a omni-channel customer support platform for E-commerce stores that allows your customer service team to manage all of your support, customer service in one place. Shopify stores use Qpien to improve customer experience and increase the efficiency of their customer support teams. Using Qpien gives you a true all-in-one help desk experience across live chat, WhatsApp, Facebook and Instagram in one user-friendly platform, saving you time and money.

Easly manage all customer messages from Live Chat, WhatsApp, Instagram and FB
See all your products, customers and orders details without leaving Qpien panel
Customizing and adding Qpien to your Shopify store takes less than 1 minute
With Qpien you will boost sales, increase conversions and revenue
Stop losing sales by missing the conversation

Pricing

14-day free trial

Start Plan

$24/month

or $228/year and save 21%

Includes 1 User, 1.000 contacts and unlimited messages. +$30 / 1000 extra contacts

Qpien Live Chat
Facebook, Instagram
Chat Transfer, Team Chat
Chat Ratings, Automations
Email & Live Chat Support
Web & Mobile App

Grow Plan

$49/month

or $468/year and save 20%

Includes 1 User, 2.500 contacts and unlimited messages. +$30 / 1000 extra contacts

Facebook & Instagram
WhatsApp Business
Chat Transfer, Team Chat
Chat Ratings, Automations
E-commerce integrations
Email & Phone support

Scale Plan

$84/month

or $828/year and save 18%

Includes 1 User, 5.000 contacts and unlimited messages. +$30 / 1000 extra contacts

Facebook, Instagram
WhatsApp Business API
Chat Transfer, Team Chat
Chat Ratings, Automations
E-commerce integrations
Priority Support

Start Plan

$24/month

or $228/year and save 21%

Includes 1 User, 1.000 contacts and unlimited messages. +$30 / 1000 extra contacts

Qpien Live Chat
Facebook, Instagram
Chat Transfer, Team Chat
Chat Ratings, Automations
Email & Live Chat Support
Web & Mobile App

Grow Plan

$49/month

or $468/year and save 20%

Includes 1 User, 2.500 contacts and unlimited messages. +$30 / 1000 extra contacts

Facebook & Instagram
WhatsApp Business
Chat Transfer, Team Chat
Chat Ratings, Automations
E-commerce integrations
Email & Phone support

Scale Plan

$84/month

or $828/year and save 18%

Includes 1 User, 5.000 contacts and unlimited messages. +$30 / 1000 extra contacts

Facebook, Instagram
WhatsApp Business API
Chat Transfer, Team Chat
Chat Ratings, Automations
E-commerce integrations
Priority Support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1 review

Overall rating

Counts per rating level

100% of ratings are 5 stars
1
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

March 9, 2023

We have been using Qpien for almost 2 month now and I can say that it’s a great Helpdesk app. Even if you’re just a one-person support team, Qpien can give you multiple wings and save you so much time. They also have a great support team! Any question you have, any issue that needs addressing, they get on it and give you a resolution in minutes. I loved that. Thank you.

Zagrose

United States

Time spent using app: 3 months

All reviews