Qstomizer ‑ Custom products

The app looks cool, but the setup is a bit confusing. My biggest issue is the lack of communication for help. I initially had trouble embedding the app into the site, so I sent an email for help. Right away, Ramon was responsive within the hour to help me get it fixed, which was great. But then I had some questions about certain settings and how to get certain templates set up to the way that I ...

It's been over 7 days and there is absolutely no response to the email for support. I ended up paying for the month, but I had to uninstall the app. It's such a waste of money.

The images that are exported from the app are not sufficient resolution for actual use on larger products. They're upscaled up to a maximum of 8000 x 7000 px but the original images are only 800 x 700 so the detail is garbage.

Also couldn't get any response from their support team.

This is the first time I ever write a bad review about any product online. I felt scammed by this company. I paid Ramon USD250 on August 2017 for the installation of the app on my products and another USD1165 on September 2017 to add and setup the pre-made templates that we created, add Google fonts, colors etc. On our agreement, he should be able to finish the works within 15 business days. But ...

The app is extremely hard to setup. It will require you ask the developer to do this for you. He's incredibly unresponsive - we waited 9 days to get a response, then another 3 days after that to hear from him again.

After we gave up on the app and removed it from our store all of our products stopped loading because of a script he added. The homepage loaded, but products were not loading - ...

Terrible support. The app broke my product pages (code was changed so no products showed), and Ramon refused to assist. Not recommended.

This app worked somewhat for the first two months and now it does not work. The support is non existent. I will not buy from this developer again.

This app freezes while customer is designing making it impossible for them to advance to actually making a purchase and customer support is nonexistent.

Company is operating from Spain and is on Mediterranean time. Very poor support, sometimes non-existent for days. Ultimately, we had to uninstall and find another app.

Really difficult to use. It's not intuitive to do simple tasks.