OC Quantity Breaks Order Limit
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I would highly recommend this application due to the exceptional support provided. Their assistance with bulk product data import was particularly helpful. While my experience has been overwhelmingly positive, I would suggest a review of the record addition process, as it currently takes approximately one minute to complete. Nevertheless, the support team's responsiveness and effectiveness were truly outstanding.
The app is easy to use and the customer service team was very helpful, responsive and quick in solving the technical issue also explaining the problem and solution very clearly!
Whenever I had some errors or problem their quick support team solves that really quickly. I am amazed with their service. I would highly recommend this app to everyone as they have really easy user interface and support is good.
Tried few apps. Most of them would only work with the same product. But this one worked with the different collections as well. Exactly met the requirment. Also, the support was super fast.
Good when it works, but randomly stops working at times. Unreliable, which is very bad for business.
Hi there, sorry for any inconvenience you might encountered with our app. Can you share us more details on the issue that our app stop working sometimes (like you saw it's not working on your store, or there're some orders should have had discount applied) so that we can investigate and give the proper solutions/compensation for you?
Ensure our app working properly and stably has always been our top priority, so we'd love to support you further on this.
Hope to hear the response from you!
Orichi team
Ran into an issue where it wasn't limiting an order but a quick chat with support resolved this issue!
this app does not work at all - after installing and applying to products, it is rendered completely ineffective. i.e., it simply does nothing. for product limitations, customers are still able to add as many as they'd like to the cart. attempts for support / customer service have gone completely unanswered. waste of time.
Hi there, sorry for our slow response due to the Lunar New Year. If you see that our app does not work as you expect, it can be due to many reasons, like incorrect set up, or a small conflict between our app and your theme. So please allow us to help checking the issue, we're sure that we can make it work.
We also tried to contact you via email right on the next day, so we hope that we can help you to set up the app again.
Thank you!
Excellent functionality and support was very helpful with some CSS assistance. We would highly recommend this app!
I have setup the rule for my website and it's was easy and it is working properly, the OC support team was very helpful, I have some questions and they resolved everything and even give me some more solutions and suggestions that help me a lot. Definitely worth it.
Using this app for while now, but noticed that this app has dropped my store speed a lot. Which is causing a slow loading time. Also it polls after every second to cart.json, I don't understand why. Contacted support a week ago never got a response back.
Hi there, we're so sorry for any inconvenience our app might have caused for you. We tried to reply to you multiple times but haven't got your response, can you please check our email?
Regarding the speed issue, we verified again and all seems to work well. So we really hope to listen more from you to investigate and solve any issues if might have! Thank you!