Omtaler (430)
Raffiner
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Etter vurdering
I had to quickly find a replacement app for minimum quantity management. I found this one, installed it, and had a quick question about configuration. Support responded right away and I was up and running within seconds. Very nice start!
Thank you for choosing and reviewing our app. Hope we can help you to maximize your sales performance!
This app changed the script in my store meaning items could not be added to the cart and the update cart function was also broken. After contacting Shopify support we thought it was an issue with my computer and cleared all cookies. It started to work but after almost a week with no orders, a customer contacted me reporting the issue I had been having. I then discovered I was still getting the issue. After contacting shopify support again, it was discovered it had altered the script of my site and we had to revert it back to before adding this app. I do not recommend using this app even if you are paying for it! It started to show faults within 10 minutes of adding to the site and got worse when I removed it.
[NOTE] This issue was fixed completely. Our app is using app embed now, so this kind of issue can never happen again!
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Hello,
We received your feedback about the serious problems that you met with our app.
Firstly, we are really sorry for the problems our app has caused with your store. It's all our fault for causing those problems and also for not supporting you in time, which ended up having a bad effect on your store's performance. Therefore, we totally understand your frustration.
About the solution for that, I want to ask if your store can work normally now or not, after reverting the store? If not, please let us know so that we can help to fix all of the problems.
Sometimes our app might work incorrectly with some themes (this is normal with any app when the themes are so diverse), so customers can switch to App embed mode or contact us for manual support to fix the issue. We do provide support 24/24 via chat or email. It's a pity that we haven't had the opportunity to support you after you install the app.
And even though you were so disappointed with our app, can we have another chance to serve you again with our app? If yes, we promise to never disappoint you again.
We also contacted you via email for more support. Hope to hear from you.
Thank you
Terrible app, it looks very cheap, if you want to decrease your conversion rate then simply install it
Hello,
We are so sorry to disappoint you. But can you please share us more detail about your experience?
I saw that you've uninstalled our app just 9 minutes after you installed it, and you even didn't create any of discount campaign. So I wonder how you can claim that our app decrease your conversion rate, and also advise other merchants about it?
We also sent a follow up email to you. Hope that you will check it so that we can discuss again. We really want to help you to boost your sales performance!
Best regards,
Orichi team
I used [Quantity Discount & Limitsify] and found that it does not satisfy my idea, it is a useless plugin.
Hello,
We are so sorry that our app did not meet your needs for some reasons. Regardless of what the reason is, we would like to send a deep apology for that.
We understand that the important thing we should focus on here is how we can help you to meet those needs. But we notice that you uninstalled our app just some minutes after you installed it. Maybe you didn't try the app enough or maybe there was a problem that we can easily help to fix.
So we hope to have a discussion with you to better understand your needs, also we can help with the guideline and customization if needed.
We already sent an email to you. Hope to receive your reply :D
Regards,
Orichi
Warning ! This app bug my Debut Theme with the javascript (scrolldown menu & notification of addition to cart). I had to contact shopify support. Thankfully they are efficient and they resolved my bug
[NOTE] This issue was fixed completely. Our app is using app embed now, so this kind of issue can never happen again!
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Thank you for your feedback!
First of all, on behalf of the whole Orichi team, I'd like to say sorry for the frustration caused.
Yes, we had a bug that conflict Jquery with theme Debut and now we fixed it. The problem is now fixed and we wish you could give us the chance to continue the service. But if not, we totally understand and respect your decision.
If you have any questions, please contact us 24/7 via email orichi247@gmail.com
We wish you good health and luck with your business.
Warning! This app bugged my Debut Theme. My customers were having trouble with adding items to their cart and removing items. I had to contact customer service and they fixed the problem
Sorry for this problem. I reply to your email to support you right after receiving your email for support but have not yet seen you respond. Please respond to the email so we can assist you as soon as possible.
Exellent APP for Purchases limit and discount. DO exactly what you need it to do and totally free. Customer support directly on live chat and happy to help.
Pure efficacy and good cost performance, strongly recommend.
Thank you for choosing and reviewing our app. Hope we can help you to maximize your sales performance! :D